Dr. Natalie Phillips, DDS
- Illinois license active, first licensed Jul 2025
NPI 1013891704 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website
General dentist · Lincoln Square
American Dental2409 W Lawrence Ave
2409 W Lawrence Ave, Chicago, IL 60625
4+ stars in 100+ reviews
Opening hours below
Reviews
4+ stars in 100+ reviews
4–5 stars: 85% · 1–2 stars: 15% · 190 written reviews
Last 12 months: 43 reviews · 81% 4–5 stars (was 86%) · Replies: 73% of reviews · 19 of 28 one- and two-star
61mention friendly, welcoming staff
9mention a clean office
8mention explaining everything before doing it
- Medicaid (Blue Cross Blue Shield, Illinois HFS)
Reviewers describe support with dental anxiety
Accounts of support with dental anxiety appear in three reviews, including a request to avoid a needle injection and help through a panic attack.
How the visit felt
8Explaining everything before doing it
7A gentle touch
5Gentle, thorough cleanings
Staff and office
61Friendly, welcoming staff
9A clean office
6A modern, attractive office
Bad reviews and licensure history
One- and two-star reviews account for 15% of its 190 reviews with comments, higher than most of the Chicago dentists we list. The dentist with the longest Illinois license history received that license in 2025, among the most recently licensed of the Chicago dentists we list.
- One- and two-star reviews
- 15%of 190 written reviews
- A higher share than 80% of Chicago practices
- Middle Chicago practice: 5%
- 4–5 star reviews
- 81%in the last 12 months, down from 86%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 73%of written reviews get a reply (19 of 28 one- and two-star)
- More replies than 73% of Chicago practices
- Middle Chicago practice: 33%
- Licensed in Illinois since
- 2025its longest-licensed confirmed dentist
- Licensed more recently than 94% of Chicago dentists we list
- Middle Chicago dentist: first licensed 2007
Fees and upfront cost details
Fee complaints appear in three reviews, including cancellation or rescheduling fees and confusion over reminders tied to a missed-appointment fee. Five reviewers describe receiving insurance-based estimates and prices for different treatment options up front.
Medicaid (children)
Blue Cross Blue Shield of Illinois (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid)
Insure Kids Now, Illinois, updated Jul 2026
Ways to pay
- Accepts CareCredit (its website)
- Takes cash (its website)
Medicaid coverage for children
The Insure Kids Now Medicaid listing covers dental care for children.
Who you'll see
What they can help with
-
Medicaid & low-cost
Listed by Insure Kids Now for Blue Cross Blue Shield of Illinois and Illinois HFS and Meridian Health Plan of Illinois (Illinois, updated Jul 2026)
Also listed on its website
-
Emergency dentist
Listed category: Emergency dental service · 1 page on its website
Equipment and memberships
- Equipment and treatments on its website
- Digital Impressions
Your review of American Dental
No account needed · read by us before it goes up
When you can go
- Open late
- until 6 pm, Monday to Thursday
- 57% of Chicago practices stay open to 6 pm or later
- Weekends
- Closed
Mon
9 am–6 pm
Tue
9 am–6 pm
Wed
9 am–6 pm
Thu
9 am–6 pm
Fri
8 am–5 pm
Sat
Closed
Sun
Closed
6a9a12p3p6p9p
Hours from its listing. Check when you call.
Getting there
2409 W Lawrence AveChicago, IL 60625 Get directions
- Wheelchair-accessible entrance, restroom and seating
Its business profile
In the practice's words
Its own business description
“American Dental, located at 2409 West Lawrence Avenue, is your premier dentist in Chicago, offering top-quality dental care with a focus on patient comfort and satisfaction. Our expert team provides a comprehensive range of services, including general dentistry, cosmetic dentistry, and advanced orthodontic treatments. …”
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · atooth.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas