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General dentist · West Town

American Dental824 W Grand Ave

824 W Grand Ave, Chicago, IL 60642

4.5+ stars in 250+ reviews Opening hours below

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 89% · 1–2 stars: 11% · 266 written reviews

Last 12 months: 48 reviews · 77% 4–5 stars (was 91%) · Replies: 79% of reviews · 24 of 29 one- and two-star

77mention friendly, welcoming staff

23mention a clean office

9mention a modern, attractive office

What patients say

How the visit felt

8Explaining everything before doing it
7Massage chairs or warm neck pillows
6Gentle, thorough cleanings

Staff and office

77Friendly, welcoming staff
23A clean office
9A modern, attractive office

How we count themes

Who you'll see

Dr. Camryn Marxer, DMD

  • Illinois license active, first licensed Aug 2025

NPI 1043902877 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Dr. Natalie Phillips, DDS

  • Illinois license active, first licensed Jul 2025

NPI 1013891704 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Dr. Rachel Ramsay, DMD

  • Illinois license active, first licensed Jul 2020

NPI 1821615055 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on its business listing

Dr. Rachel Zinzalet, DMD

  • Illinois license active, first licensed Jun 2017

NPI 1104356096 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on its business listing

How it compares in Chicago

One- and two-star reviews
11%of 266 written reviews
A higher share than 71% of Chicago practices
Middle Chicago practice: 5%
4–5 star reviews
77%in the last 12 months, down from 91%
Share of written reviews giving 4–5 stars
Replies to reviews
79%of written reviews get a reply (24 of 29 one- and two-star)
More replies than 78% of Chicago practices
Middle Chicago practice: 33%
Open Saturdays
Yesopen Saturdays
Licensed in Illinois since
2017its longest-licensed confirmed dentist
Licensed more recently than 71% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

Recurring disputes over charges

Thirteen bad reviews raise disagreements about charges, including insurance estimates, imaging fees, crown lab fees, and a cleaning charge after a scheduling error.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Takes cash (its website)

Treatment and scheduling concerns

Several reviewers question recommended treatment, with some saying another dentist advised substantially less work. Other complaints describe administrative snags, including moved cleanings and missed callbacks; two reviewers also report same-day appointments.

What they can help with

Also listed on its website

Equipment and memberships

Equipment and treatments on its website
Digital Impressions

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When you can go

Open late
until 6 pm, Monday
57% of Chicago practices stay open to 6 pm or later
Saturday
8 am–4 pm
53% of Chicago practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

824 W Grand Ave
Chicago, IL 60642
Get directions
  • Wheelchair-accessible entrance and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“Discover exceptional dental care at American Dental, your premier choice when searching for a "Dentist Near Me" in Chicago! Located conveniently at 824 W Grand Ave, we pride ourselves on being the "Best Dentist" and trusted "Family Dentist" with a comprehensive range of services including routine "Dental Checkups," "Co. …”

Sources and dates

Business listing and reviews, Sep 2026 · atooth.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · City of Chicago community areas