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General dentist · Beverly

Aspen Dental - Evergreen Park, IL (Chicago)

9521 S Western Ave, Chicago, IL 60643

4+ stars in 500+ reviews Opening hours below

Reviews

4+ stars in 500+ reviews

4–5 stars: 77% · 1–2 stars: 19% · 575 written reviews

Last 12 months: 134 reviews · 79% 4–5 stars · Replies: 93% of reviews · 101 of 109 one- and two-star

114mention friendly, welcoming staff

30mention explaining everything before doing it

27mention a clean office

  • Medicaid (Meridian)

Denture fit and adjustments

Accounts of denture care describe fit problems and adjustments; one says a replacement set later improved fit and speech.

How the visit felt

30Explaining everything before doing it
9Putting nervous patients at ease
9Listening and answering every question

Staff and office

114Friendly, welcoming staff
27A clean office
5Customer service praised as outstanding

Why patients came

20Getting dentures or partials

How we count themes

Who you'll see

Dr. Alexandra Kidd

  • Illinois license active, first licensed Jul 2026

NPI 1174469514 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on its business listing

Dr. Kevin Wilson, DDS

  • Illinois license active, first licensed Nov 2019

NPI 1427548833 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on its business listing

Bad reviews and frequent replies

Bad reviews are more common here than at most Chicago practices we list. Its listing replies to 93% of reviews.

One- and two-star reviews
19%of 575 written reviews
A higher share than 86% of Chicago practices
Middle Chicago practice: 5%
Replies to reviews
93%of written reviews get a reply (101 of 109 one- and two-star)
More replies than 88% of Chicago practices
Middle Chicago practice: 33%
Licensed in Illinois since
2019its longest-licensed confirmed dentist
Licensed more recently than 76% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

Bills reviewers questioned

Some reviews describe large or unexpected bills, including different estimates for the same proposed care.

Medicaid (children)

Meridian Health Plan of Illinois (Medicaid)

Insure Kids Now, Illinois, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards, mobile pay and checks (its business profile)

Trouble reaching the office

Several one-star reviewers describe trouble reaching the office or getting prescriptions and referrals handled, including a delayed root-canal referral.

What they can help with

  • Medicaid & low-cost

    Listed by Insure Kids Now for Meridian Health Plan of Illinois (Illinois, updated Jul 2026)

Also listed on its website

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service

Your review of Aspen Dental - Evergreen Park, IL (Chicago)

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When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

9521 S Western Ave
Chicago, IL 60643
Get directions
  • Wheelchair-accessible entrance, parking, restroom and seating

Its business profile

In the practice's words

Its own business description

“Aspen Dental in Evergreen Park, IL (Chicago) makes dental care simple, clear, and easy to access for patients in Beverly, Mount Greenwood, Morgan Park, and south Chicago communities. …”

Sources and dates

Business listing and reviews, Sep 2026 · aspendental.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas