Dr. Fadi Aqel, DDS
- Illinois license active, first licensed Jun 2003
NPI 1538214101 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on its business listing
General dentist · West Lawn
Brite Dental PC5917 S Pulaski Rd
5917 S Pulaski Rd, Chicago, IL 60629
4.5+ stars in 500+ reviews
Opening hours below
Reviews
4.5+ stars in 500+ reviews
4–5 stars: 91% · 1–2 stars: 8% · 819 written reviews
Last 12 months: 13 reviews · 23% 4–5 stars (was 92%) · Replies: 33% of reviews · 14 of 68 one- and two-star
91mention Spanish or other languages spoken
34mention friendly, welcoming staff
10mention a gentle touch
- Medicaid (Aetna, Blue Cross Blue Shield)
- Invisalign
Reviewers report waits and a rude or dismissive dentist
Eight of its 20 one- and two-star reviews since October 2023 describe a long wait past the appointment time. Six low-rated reviews also say the dentist or staff didn't introduce themselves. Recent evidence is thin and mostly lower-rated: just 3 of the 13 reviews from the last 12 months give four or five stars.
Fact-checked · How we write these
What patients say
How the visit felt
10A gentle touch
8Explaining everything before doing it
5A quick, easy extraction or procedure
Staff and office
34Friendly, welcoming staff
6A clean office
6A kind, gentle manner
Who comes here
91Spanish or other languages spoken
5Being great with kids
Phone access is a complaint
Four one-star reviewers describe trouble reaching the office, including one seeking urgent care for severe tooth pain.
Why they were unhappy
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Long wait past the appointment time84 in the last 12 months
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Dentist was rude or dismissive55 in the last 12 months
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Phones not answered or calls not returned51 in the last 12 months
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Rude or unhelpful front desk42 in the last 12 months
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Hard to get or keep an appointment32 in the last 12 months
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Rough or painful treatment32 in the last 12 months
One- and two-star reviews by quarter
1
3
1
1
4
3
2
2
3
Quarters · the last one partial
How it compares in Chicago
- One- and two-star reviews
- 8%of 819 written reviews
- A higher share than 64% of Chicago practices
- Middle Chicago practice: 5%
- Most common complaints
- Long wait past the appointment time8Dentist was rude or dismissive5Phones not answered or calls not returned5
- Of its 20 one- and two-star reviews since Oct 2023 · Read them below
- 4–5 star reviews
- 23%in the last 12 months, down from 92%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 33%of written reviews get a reply (14 of 68 one- and two-star)
- About the same as most Chicago practices
- Middle Chicago practice: 33%
- Open Saturdays
- Yesopen Saturdays
- Licensed in Illinois since
- 2003its longest-licensed confirmed dentist
- Licensed longer than 59% of Chicago dentists we list
- Middle Chicago dentist: first licensed 2007
Who you'll see
Dr. Israa Najjar, DMD
- Illinois license active, first licensed Jun 2017
NPI 1235651035 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on its business listing
What they can help with
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Braces & Invisalign
Listed category: Orthodontist · 2 pages on its website · Federal Open Payments records link a confirmed dentist to the treatment's maker
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Veneers & cosmetic
Listed on its business profile · Listed category: Cosmetic dentist · 118 pages on its website
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Medicaid & low-cost
Listed by Insure Kids Now for Aetna and Blue Cross Blue Shield of Illinois and CountyCare and Illinois HFS and Meridian Health Plan of Illinois and Molina Health Plan (Illinois, updated Jul 2026) · Its website says it accepts Medicaid / CHIP
Braces & Invisalign: how it works Show
Veneers & cosmetic: how it works Show
Also listed on its website
-
Dental implants
Federal Open Payments records link a confirmed dentist to the treatment's maker · 3 pages on its website
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Dentists for kids
Listed category: Pediatric dentist
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Root canal
Listed category: Endodontist
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Emergency dentist
Listed on its business profile
Children's Medicaid and CHIP plans
The Insure Kids Now directory names Aetna, Blue Cross Blue Shield of Illinois, CountyCare, Illinois HFS, Meridian Health Plan of Illinois and Molina Health Plan for children's dental care.
Medicaid (children)
Aetna (Medicaid) · Blue Cross Blue Shield of Illinois (Medicaid) · CountyCare (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid) · Molina Health Plan (Medicaid)
Insure Kids Now, Illinois, updated Jul 2026
Ways to pay
- Accepts credit cards, debit cards and mobile pay (its business profile)
- Takes American Express, Discover, Mastercard and Visa (its website)
Care for children
Several reviewers say the team works well with children; one parent describes their autistic son receiving care comfortably.
Your review of Brite Dental PC
No account needed · read by us before it goes up
When you can go
- Open late
- until 6 pm, Monday to Friday
- 57% of Chicago practices stay open to 6 pm or later
- Saturday
- 9 am–2 pm
- 53% of Chicago practices open on Saturdays
Mon
10 am–6 pm
Tue
10 am–6 pm
Wed
10 am–6 pm
Thu
10 am–6 pm
Fri
10 am–6 pm
Sat
9 am–2 pm
Sun
Closed
6a9a12p3p6p9p
Hours from its listing. Check when you call.
Getting there
5917 S Pulaski RdChicago, IL 60629 Get directions
- Wheelchair-accessible entrance, parking and restroom
Its business profile
Need another dentist?
-
63 Family Dental
0.4 mi · 4+ stars in 100+ reviews
-
Advanced Family Dental
0.5 mi · 4.5+ stars in 250+ reviews
-
All Family Dental and Braces
1.0 mi · 4.5+ stars in 250+ reviews
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · britedental.org, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas