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General dentist · The Loop

Chicago Smiles

227 W Monroe St Ste 205, Chicago, IL 60606

4+ stars in 20+ reviews Opening hours below

Reviews

4+ stars in 20+ reviews

4–5 stars: 92% · 1–2 stars: 8% · 36 written reviews

Replies: none

6mention friendly, welcoming staff

How it compares in Chicago

One- and two-star reviews
8%of 36 written reviews
A higher share than 65% of Chicago practices
Middle Chicago practice: 5%
Replies to reviews
0%of written reviews get a reply (0 of 3 one- and two-star)
Fewer replies than 79% of Chicago practices
Middle Chicago practice: 33%
Licensed in Illinois since
2004its longest-licensed confirmed dentist
Licensed longer than 56% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

A reported dentist change

One reviewer says they learned Dr. Faist had left only after X-rays, when told they would see a new dentist. Other reviewers also mention Dr. Faist and Dr. Dow as former dentists.

Dr. Mark Santucci, DDS

  • Illinois license active, first licensed May 2004

NPI 1972718690 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Scheduling around work

Some reviewers describe appointments arranged around demanding work schedules, including after-work visits.

What they can help with

Also listed on its website

Mixed reports on treatment costs

Three reviewers say they were offered options or were not pushed into treatment. Two bad reviews raise concerns about costly recommendations or disputed charges.

Ways to pay

  • Takes cash (its website)

Cosmetic work reviewers mention

The cosmetic work reviewers mention ranges from replacing two front teeth to whitening trays, veneers and a crown matched to existing veneers.

Staff and office

6Friendly, welcoming staff

How we count themes

Your review of Chicago Smiles

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When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

227 W Monroe St Ste 205
Chicago, IL 60606
Get directions
  • Wheelchair-accessible entrance and restroom

Its business profile

Sources and dates

Business listing and reviews, Sep 2026 · cosmeticdentistryofchicago.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · City of Chicago community areas