Skip to main content
toothlocal

General dentist · Near North Side

Downtown Dental River North

676 N Michigan Ave #3500, Chicago, IL 60611

4.5+ stars in 500+ reviews Opening hours below

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 84% · 1–2 stars: 14% · 422 written reviews

Last 12 months: 91 reviews · 92% 4–5 stars (was 82%) · Replies: 92% of reviews · 46 of 58 one- and two-star

97mention friendly, welcoming staff

20mention a clean office

17mention gentle, thorough cleanings

Urgent care and access snags

Some accounts describe scheduling problems such as unanswered calls or cancellations; others describe same-day urgent care, sometimes within about an hour.

How the visit felt

17Gentle, thorough cleanings
16Explaining everything before doing it
16A gentle touch

Staff and office

97Friendly, welcoming staff
20A clean office
15A modern, attractive office

How we count themes

Replies to reviews

It replies to 92% of its reviews with comments, a larger share than most listed Chicago practices.

One- and two-star reviews
14%of 422 written reviews
A higher share than 78% of Chicago practices
Middle Chicago practice: 5%
4–5 star reviews
92%in the last 12 months, up from 82%
Share of written reviews giving 4–5 stars
Replies to reviews
92%of written reviews get a reply (46 of 58 one- and two-star)
More replies than 87% of Chicago practices
Middle Chicago practice: 33%
Licensed in Illinois since
2015its longest-licensed confirmed dentist
Licensed more recently than 67% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

Who you'll see

Dr. Faisel Ashtewi

  • Illinois license active, first licensed Nov 2015

NPI 1801100391 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Billing concerns

Bad reviews repeatedly mention insurance claims, unexpected bills, differences from estimates, and refunds that took too long.

Ways to pay

  • Accepts CareCredit (its website)
  • Sunbit financing (its website)

Equipment and memberships

Equipment and treatments on its website
Digital Impressions

Your review of Downtown Dental River North

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

676 N Michigan Ave #3500
Chicago, IL 60611
Get directions
  • Wheelchair-accessible entrance and restroom

Its business profile

In the practice's words

Its own business description

“At Downtown Dental River North, our dedicated team provides high-quality care in a welcoming environment. We offer a full range of services—from cleanings and cosmetic treatments to crowns, implants, and root canals—using advanced technology. Whether you need routine or urgent care, we’re here for your smile. …”

Sources and dates

Business listing and reviews, Sep 2026 · downtown-dental.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · City of Chicago community areas