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Cosmetic dentist · Lincoln Park

Lux Smiles Cosmetic Dentistry and Prosthodontics

Second Floor, 2400 N Ashland Ave Suite 200, Chicago, IL 60614

4.5+ stars in 250+ reviews Opening hours below
Call (312) 500-5001 Directions Website (luxsmiles.net, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 99% · 1–2 stars: 1% · 273 written reviews

Last 12 months: 74 reviews · 99% 4–5 stars · Replies: 74% of reviews

51mention friendly, welcoming staff

29mention a clean office

19mention a gentle touch

Read what patients say (7 themes) ↓Write a review
  • Implants

Clear Explanations and Tooth Repairs

Seven reviewers describe being talked through each step, sound and sensation, and seven say every question got an answer. Eight came in with a cracked, broken or chipped tooth. Only two of its reviews are one- or two-star.

Fact-checked · How we write these

What patients say

How the visit felt

19A gentle touch
11Explaining everything before doing it
7Explaining each step as it happens

Staff and office

51Friendly, welcoming staff
29A clean office
15A modern, attractive office

Why patients came

8Coming in with a broken or chipped tooth

How we count themes

How it compares in Chicago

One- and two-star reviews
1%of 273 written reviews
A lower share than 88% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Dentist was rude or dismissive1
Insurance problems1
Payment, deposit or refund disputes1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
74%of written reviews get a reply
More replies than 74% of Chicago practices
Middle Chicago practice: 33%
Licensed in Illinois since
2020its longest-licensed confirmed dentist
Licensed more recently than 79% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

What they can help with

  • Dental implants

    Federal Open Payments records link a confirmed dentist to the treatment's maker · 22 pages on its website · Listed category: Dental implants provider

  • Veneers & cosmetic

    24 pages on its website · Listed on its business profile · Named for it

  • Teeth whitening

    Listed on its business profile · 8 pages on its website · Listed category: Teeth whitening service

Dental implants: how it works ShowA natural molar beside a dental implant: a crown on an abutment, joined to a titanium post set in the jawbone, which bone grows onto over several months.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

What unhappy patients say

Why they were unhappy

  • Dentist was rude or dismissive1
    1 in the last 12 months
  • Insurance problems1
    None in the last 12 months
  • Payment, deposit or refund disputes1
    1 in the last 12 months

How we read these

Who you'll see

Dr. Jacqueline Prompton, DDS

  • Illinois license active, first licensed Jan 2020

NPI 1184834996 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on its business listing

Cost and paying

No prices on its website

Ways to pay

  • Payment plans (its website)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Third-party lender financing (its website)

Urgent visits and jaw care

Three reviews describe urgent or emergency visits, including a same-day visit that ran late so treatment could be completed. The website also describes TMJ and bite therapy for jaw clicking, tightness, or trouble opening and closing the mouth.

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsLow-Radiation Digital X-Rays

Your review of Lux Smiles Cosmetic Dentistry and Prosthodontics

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Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

Second Floor
2400 N Ashland Ave Suite 200, Chicago, IL 60614
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot
  • On-site parking

Its business profile

Need another dentist?

See all 172 Chicago practices for dental implants →

Ready to call?

Call (312) 500-5001 Other Chicago dentists

Sources and dates

Business listing and reviews, Sep 2026 · luxsmiles.net, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · City of Chicago community areas

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