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Orthodontist · Avondale

Orthodontic Experts Chicago3339 W Belmont Ave

3339 W Belmont Ave, Chicago, IL 60618

4.5+ stars in 500+ reviews Opening hours below
Call (773) 830-7056 Directions Website (orthodonticexprts.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 96% · 1–2 stars: 4% · 399 written reviews

Last 12 months: 166 reviews · 98% 4–5 stars · Replies: 98% of reviews · 11 of 15 one- and two-star

96mention friendly, welcoming staff

68mention Spanish or other languages spoken

14mention a clean office

Read what patients say (5 themes) ↓Write a review
  • Medicaid (Aetna, Blue Cross Blue Shield)
  • Invisalign
  • 8 insurers named

Reviewers discuss language access and repair concerns

Spanish speakers, and others more at home in a language besides English, appear in 68 reviews of this Avondale orthodontic office. Friendly staff are mentioned in 96. Low ratings are rare, at about 4% of reviews, but 7 of the 12 one- and two-star reviews since October 2023 describe work that failed or had to be fixed.

Fact-checked · How we write these

What patients say

How the visit felt

10Explaining everything before doing it

Staff and office

96Friendly, welcoming staff
14A clean office

Who comes here

68Spanish or other languages spoken

Why patients came

7Their braces treatment

How we count themes

What unhappy patients say

Why they were unhappy

  • Work failed or had to be fixed7
    3 in the last 12 months
  • Disorganized office4
    1 in the last 12 months
  • Dentist was rude or dismissive2
    1 in the last 12 months
  • Refused care or dismissed from the practice2
    1 in the last 12 months
  • Long wait past the appointment time2
    1 in the last 12 months
  • Rude or unhelpful front desk2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Who you'll see

Dr. Diana Torres

  • Illinois license active, first licensed Sep 2019
  • Dental school: Universidad CES (its website)
  • Training: Residency in Orthodontics and Dentofacial Orthopedics, Boston University (its website)
  • Speaks Spanish (its website)

NPI 1497123806 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Dr. Jonathan Rakstang, DDS

  • Illinois license active, first licensed Aug 2020

NPI 1366772287 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Coverage and paying over time

The children's Medicaid listing includes CountyCare and Meridian. Reviewers describe payment arrangements as a way to spread costs insurance left uncovered.

Medicaid (children)

Aetna (Medicaid) · Blue Cross Blue Shield of Illinois (Medicaid) · CountyCare (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid) · Molina Health Plan (Medicaid)

Insure Kids Now, Illinois, updated Jul 2026

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards, mobile pay and checks (its business profile)
  • Names Aetna, Anthem, Blue Cross Blue Shield, Cigna and 4 more (its website, not a network check)
  • Accepts CareCredit (its website)
  • Third-party lender financing (its website)
  • Takes American Express (its website)

Replies to bad reviews

Its reply rate is among the highest of the Chicago practices we list, including replies to most of its one- and two-star reviews.

One- and two-star reviews
4%of 399 written reviews
A lower share than 59% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Work failed or had to be fixed7
Disorganized office4
Dentist was rude or dismissive2
Of its 12 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
98%of written reviews get a reply (11 of 15 one- and two-star)
More replies than 94% of Chicago practices
Middle Chicago practice: 33%
Licensed in Illinois since
2019its longest-licensed confirmed dentist
Licensed more recently than 76% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

Orthodontic specialist for braces

A national provider registry lists an orthodontic specialist for braces and Invisalign here.

  • Braces & Invisalign

    Listed category: Orthodontist · Specialist taxonomy in the NPI registry · Named for it

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist

  • Medicaid & low-cost

    Listed by Insure Kids Now for Aetna and Blue Cross Blue Shield of Illinois and CountyCare and Illinois HFS and Meridian Health Plan of Illinois and Molina Health Plan (Illinois, updated Jul 2026) · Its website says it accepts Medicaid / CHIP

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

Equipment and memberships

Equipment and treatments on its website
Digital Impressions

Your review of Orthodontic Experts Chicago

No account needed · read by us before it goes up

Write a review

When you can go

Opens early
7 am, Thursday and Friday
11% of Chicago practices open before 8 am
Open late
until 6 pm, Monday
57% of Chicago practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

3339 W Belmont Ave
Chicago, IL 60618
Get directions
  • Wheelchair-accessible entrance, parking, restroom and seating
  • LGBTQ+ friendly

Its business profile

Need another dentist?

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Ready to call?

Call (773) 830-7056 Other Chicago dentists

Sources and dates

Business listing and reviews, Sep 2026 · orthodonticexprts.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas

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