Dr. Jonathan Rakstang, DDS
- Illinois license active, first licensed Aug 2020
NPI 1366772287 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website
Orthodontist · Lower West Side
Orthodontic Experts Chicago2235 W Cermak Rd
2235 W Cermak Rd, Chicago, IL 60608
4.5+ stars in 500+ reviews
Opening hours below
Reviews
4.5+ stars in 500+ reviews
4–5 stars: 95% · 1–2 stars: 4% · 665 written reviews
Last 12 months: 199 reviews · 97% 4–5 stars · Replies: 98% of reviews · 24 of 28 one- and two-star
121mention friendly, welcoming staff
37mention Spanish or other languages spoken
33mention a clean office
- Medicaid (Aetna, Blue Cross Blue Shield)
- Invisalign
- 8 insurers named
The practice replies to nearly all reviews
Booking can go through a central or outsourced call center, which 5 reviews mention, 3 of them one- or two-star; low ratings make up about 4% of all reviews. Nine reviews describe a gentle, kind manner, and eight reviews say it is good with kids.
Fact-checked · How we write these
What patients say
How the visit felt
17A gentle touch
12Explaining everything before doing it
Staff and office
121Friendly, welcoming staff
33A clean office
9A kind, gentle manner
Who comes here
37Spanish or other languages spoken
8Being great with kids
Why patients came
5Their braces treatment
What unhappy patients say
Why they were unhappy
-
Work failed or had to be fixed31 in the last 12 months
-
Charged more than they were told21 in the last 12 months
-
Pushed to have treatment they doubted21 in the last 12 months
-
Rude or unhelpful front desk22 in the last 12 months
One- and two-star reviews by quarter
1
2
2
1
1
Quarters · the last one partial
Cost and paying
No prices on its website
Medicaid (children)
Aetna (Medicaid) · Blue Cross Blue Shield of Illinois (Medicaid) · CountyCare (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid) · Molina Health Plan (Medicaid)
Insure Kids Now, Illinois, updated Jul 2026
Ways to pay
- Accepts payment plans (its business profile)
- Accepts credit cards, debit cards, mobile pay and checks (its business profile)
- Names Aetna, Anthem, Blue Cross Blue Shield, Cigna and 4 more (its website, not a network check)
- Accepts CareCredit (its website)
- Third-party lender financing (its website)
- Takes American Express (its website)
Replies are common here
It replies to a larger share of reviews than most Chicago practices we list, including many bad reviews. Readers can see how it responds to criticism.
- One- and two-star reviews
- 4%of 665 written reviews
- A lower share than 54% of Chicago practices
- Middle Chicago practice: 5%
- Most common complaints
- Work failed or had to be fixed3Charged more than they were told2Pushed to have treatment they doubted2
- Of its 7 one- and two-star reviews since Oct 2023 · Read them below
- Replies to reviews
- 98%of written reviews get a reply (24 of 28 one- and two-star)
- More replies than 93% of Chicago practices
- Middle Chicago practice: 33%
- Licensed in Illinois since
- 2020its longest-licensed confirmed dentist
- Licensed more recently than 79% of Chicago dentists we list
- Middle Chicago dentist: first licensed 2007
What they can help with
-
Braces & Invisalign
Listed category: Orthodontist · Specialist taxonomy in the NPI registry · Named for it
-
Veneers & cosmetic
Listed on its business profile · Listed category: Cosmetic dentist
-
Medicaid & low-cost
Listed by Insure Kids Now for Aetna and Blue Cross Blue Shield of Illinois and CountyCare and Illinois HFS and Meridian Health Plan of Illinois and Molina Health Plan (Illinois, updated Jul 2026) · Its website says it accepts Medicaid / CHIP
Braces & Invisalign: how it works Show
Veneers & cosmetic: how it works Show
Also listed on its website
-
Teeth whitening
Listed on its business profile
-
Dentists for kids
Listed category: Pediatric dentist
Public coverage for children
The Insure Kids Now directory includes this office for children's dental care, giving families with Medicaid or CHIP a public coverage route to consider.
Who you'll see
Equipment and memberships
- Equipment and treatments on its website
- Digital Impressions
Your review of Orthodontic Experts Chicago
No account needed · read by us before it goes up
When you can go
- Opens early
- 7 am, Thursday and Friday
- 11% of Chicago practices open before 8 am
- Open late
- until 6 pm, Tuesday
- 57% of Chicago practices stay open to 6 pm or later
- Weekends
- Closed
Mon
9 am–5 pm
Tue
10 am–6 pm
Wed
9 am–5 pm
Thu
7 am–3 pm
Fri
7 am–3 pm
Sat
Closed
Sun
Closed
6a9a12p3p6p9p
Hours from its listing. Check when you call.
Getting there
2235 W Cermak RdChicago, IL 60608 Get directions
- Wheelchair-accessible entrance, parking, restroom and seating
- LGBTQ+ friendly
Its business profile
Need another dentist?
-
Cermak Dental Associates LLC
0.4 mi · 4.5+ stars in 250+ reviews
-
Dentista
0.4 mi · 3.5+ stars from 3 reviews
-
Dr. Amrita Rakalla
0.8 mi
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · orthodonticexprts.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas