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General dentist · Pilsen

Pilsen Smiles

971 W 18th St, Chicago, IL 60608

4.5+ stars in 500+ reviews

Reviews

4.5+ stars in 500+ reviews

Of 537 written reviews, 95% give 4–5 stars and 4% give 1–2.

125say “Friendly, welcoming staff”

31say “Clean, sterile office”

29say “Friendly and professional, both at once”

“Easy onboarding, great check in, clean and professional office and really nice staff.”
  • Medicaid (Aetna, Blue Cross Blue Shield)
  • Invisalign
  • Implants
  • Prices published

What patients say

Themes from 537 reviews with text, with one quote each, shown as written.

How the visit felt

24Explains everything / says what they'll do before doing it
“Brandon was a great hygienist and explained what he was doing and checked my comfort.”
21Gentle, thorough, pain-free cleaning
“My visit was so thorough, Maria the hygienist explained everything so well to me.”
13Anxious patient put at ease
“I was nervous on getting work done on my teeth but Nancy made me feel comfortable.”

Staff and office

125Friendly, welcoming staff
“Easy onboarding, great check in, clean and professional office and really nice staff.”
29Friendly and professional, both at once
“She is both professional and kind, approaching her work with great care and attention.”
12Beautiful, modern or upscale office design
“The receptionist and hygienist are pleasant and the office is beautiful.”

Getting seen

3Thorough yet quick
“The staff was both quick and thorough, making the entire process smooth and efficient.”

Who comes here

9Spanish-speaking / non-English patients and language access
“La atención es excelente y especialmente Tatiana que cómo dentista hace su trabajo excelente con mucha pasión.”

In Spanish

3Adult child arranging care for an elderly parent
“Took my father for a consultation and all the staff were very friendly and informative.”
3Patient with a diagnosed or self-labelled anxiety disorder
“I have horrible dental anxiety due to bad experiences with previous dentists.”

Reviews, Sep 2026. How we count themes

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Good to know before you call

  • Closes at 4 pm on Friday.
  • The Medicaid listing (Insure Kids Now) covers children's dental care.

What they can help with

Strongest evidence first. Each links to Chicago practices for the same need.

  • Dental implants

    Open Payments record for a confirmed dentist · 1 page on its website · Dental implant from $1,850

  • Braces & Invisalign

    Listed category: Orthodontist · 5 pages on its website · Open Payments record for a confirmed dentist

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist · 1 page on its website

  • Medicaid & low-cost

    Listed by Insure Kids Now for Aetna and Blue Cross Blue Shield of Illinois and CountyCare and Illinois HFS and Meridian Health Plan of Illinois (Illinois, updated Jul 2026)

Who you'll see

Dr. Elisa Ochoa, DDS

  • Illinois licence active, first licensed Jun 2011

NPI 1679850556 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Cost and paying

Prices it publishes on its own website, Sep 2026. Always confirm when you call.

Medicaid (children)

Aetna (Medicaid) · Blue Cross Blue Shield of Illinois (Medicaid) · CountyCare (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid)

Insure Kids Now, Illinois, updated Jul 2026

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Cash Accepted (its website)
  • MasterCard Accepted (its website)
  • Visa Accepted (its website)

Before treatment, ask

  1. What is the total, including the exam and X-rays?
  2. How much will my insurance, Medicaid or CHIP cover?
  3. The price says “from”. What would make mine cost more?

Getting there

971 W 18th St
Chicago, IL 60608
Get directions
  • Wheelchair-accessible entrance and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“Our mission at Pilsen Smiles is to provide gentle, comprehensive dentistry in a relaxed and welcoming environment. All aspects of our family-orientated practice care catered to ensure that your visits are comfortable, convenient, and customized to your dental needs. …”

Need another dentist?

Also confirmed for dental implants, within 7.4 km.

See all 202 Chicago practices for dental implants →

Questions people ask

What does a dental implant cost here?

From $1,850, published on its website. Sep 2026

Does it take Medicaid?

For children's dental care, yes: Aetna (Medicaid) · Blue Cross Blue Shield of Illinois (Medicaid) · CountyCare (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid). Insure Kids Now, Jul 2026

Is it a specialist practice?

We found no specialty for its confirmed dentists in the NPI registry or the Illinois Department of Financial and Professional Regulation records.

Ready to call?

Ask who you'll see, the total cost and the first available appointment before you book.

Sources and dates

Business listing and reviews, Sep 2026 · pilsensmiles.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · Last updated 30 Sep 2026