General dentist · Near West Side
Pure Dental Spa - West Loop
1222 W Madison St Ste 300, Chicago, IL 60607
Reviews
4.5+ stars in 500+ reviews
4–5 stars: 90% · 1–2 stars: 10% · 534 written reviews
Last 12 months: 52 reviews · 67% 4–5 stars (was 92%) · Replies: 93% of reviews · 38 of 51 one- and two-star
144mention friendly, welcoming staff
38mention spa-style extras
26mention a clean office
Cleaning accounts raise questions
Eight reviewers say a standard cleaning was refused or tied to accepting a deeper cleaning or recommended add-ons.
How the visit felt
Staff and office
Getting seen
Why patients came
Frequent replies to reviews
It replies to 93% of its reviews with comments, a larger share than at most Chicago practices we list.
- One- and two-star reviews
- 10%of 534 written reviews
- A higher share than 68% of Chicago practices
- Middle Chicago practice: 5%
- 4–5 star reviews
- 67%in the last 12 months, down from 92%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 93%of written reviews get a reply (38 of 51 one- and two-star)
- More replies than 88% of Chicago practices
- Middle Chicago practice: 33%
- Open Saturdays
- Yesopen Saturdays
Urgent care accounts
Eleven reviewers describe same-day or next-day care for urgent problems, including broken teeth.
What they can help with
Also listed on its website
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Dental implants
2 pages on its website · Listed category: Dental implants provider · Listed category: Prosthodontist
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Braces & Invisalign
4 pages on its website · Listed category: Orthodontist
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Veneers & cosmetic
7 pages on its website · Listed category: Cosmetic dentist
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Teeth whitening
1 page on its website · Listed category: Teeth whitening service
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Emergency dentist
1 page on its website · Listed category: Emergency dental service
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Dentures
1 page on its website · Listed category: Prosthodontist
Orthodontic and billing costs
One reviewer reports a $6,400 Invisalign bill, followed by a treatment delay and aligners that did not fit. Other accounts raise concerns about balance notices and refunds.
Ways to pay
- Accepts CareCredit (its website)
- Third-party lender financing (its website)
Equipment and memberships
- Equipment and treatments on its website
- Soft Tissue Laser
Your review of Pure Dental Spa - West Loop
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When you can go
- Open late
- until 6 pm, Monday to Thursday
- 57% of Chicago practices stay open to 6 pm or later
- Saturday
- 8 am–2 pm
- 53% of Chicago practices open on Saturdays
Hours from its listing. Check when you call.
Getting there
1222 W Madison St Ste 300Chicago, IL 60607 Get directions
- Wheelchair-accessible entrance and restroom
Its business profile
In the practice's words
Its own business description
“At Pure Dental Spa, we want to be your first choice when you’re looking for excellent dental care in Chicago, IL. …”
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · puredentalspa.com, Sep 2026 · City of Chicago community areas