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General dentist · The Loop

Smile 312 Chicago's Premier Dentist

30 N Michigan Ave #1608, Chicago, IL 60602

4.5+ stars in 250+ reviews Opening hours below

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 98% · 1–2 stars: 2% · 198 written reviews

Last 12 months: 24 reviews · 100% 4–5 stars · Replies: 56% of reviews · 1 of 3 one- and two-star

36mention friendly, welcoming staff

14mention explaining everything before doing it

8mention a clean office

  • Emergency
  • 3 insurers named

Smile 312 Chicago review snapshot

Someone who hates feeling rushed may find this practice reassuring: five reviews say the dentist takes time to listen, and five say they didn't feel hurried. Five say they intend to stay patients for life. Hours are daytime only, 8 am to 5 pm Monday to Thursday and 8 am to 1 pm on Friday.

Fact-checked · How we write these

Reviewers say the dentist explains each step

In 14 reviews, people say the dentist explains procedures before beginning.

How the visit felt

14Explaining everything before doing it
7A gentle touch
5Not feeling rushed

Staff and office

36Friendly, welcoming staff
8A clean office
5A dentist who takes time and listens

Why patients came

5Being patients for years

How we count themes

A smaller share of bad reviews

One- and two-star reviews make up 2% of its reviews with comments, a lower share than at most Chicago practices we list.

One- and two-star reviews
2%of 198 written reviews
A lower share than 80% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Payment, deposit or refund disputes1
Phones not answered or calls not returned1
Work failed or had to be fixed1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
56%of written reviews get a reply (1 of 3 one- and two-star)
More replies than 65% of Chicago practices
Middle Chicago practice: 33%

How we compare

Cost and paying

No prices on its website

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Blue Cross Blue Shield, Cigna, Delta Dental (its website, not a network check)
  • Accepts CareCredit (its website)
  • Takes cash and American Express (its website)

Issues mentioned in bad reviews

Bad reviews read since October 2023 mention payment disputes, trouble reaching the office by phone, and work that failed or needed redoing. None of these concerns came up in the past 12 months.

Why they were unhappy

  • Payment, deposit or refund disputes1
    None in the last 12 months
  • Phones not answered or calls not returned1
    None in the last 12 months
  • Work failed or had to be fixed1
    None in the last 12 months

How we read these

Who you'll see

Dr. Harvey Mahler, DDS

  • Dental school: Georgetown University School of Dentistry (its website)

NPI 1841319829 · named on the practice's website

What they can help with

  • Emergency dentist

    Listed on its business profile · 3 pages on its website · Listed category: Emergency dental service

Also listed on its website

  • Dental implants

    5 pages on its website · Listed category: Dental implants provider

  • Braces & Invisalign

    4 pages on its website · Listed category: Orthodontist

  • Veneers & cosmetic

    5 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service

  • Dentures

    1 page on its website · Listed category: Denture care center

  • TMJ and night guards

    2 pages on its website

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsSoft Tissue Laser

Your review of Smile 312 Chicago's Premier Dentist

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When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

30 N Michigan Ave #1608
Chicago, IL 60602
Get directions
  • Wheelchair-accessible entrance and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“As a trusted dentist in Chicago, Smile 312, led by Dr. Harvey J. Mahler, DDS, brings over 30 years of dentistry experience to the city. We provide comprehensive care for all ages, including veneers, cosmetic dentistry, TMJ treatment, dentures, and preventive services. …”

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Sources and dates

Business listing and reviews, Sep 2026 · smile312.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · City of Chicago community areas