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General dentist · West Town

Urban Smiles Dental

1300 N Ashland Ave #123A, Chicago, IL 60622, United States

4.5+ stars in 500+ reviews Opening hours below

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 93% · 1–2 stars: 7% · 316 written reviews

Last 12 months: 32 reviews · 81% 4–5 stars (was 94%) · Replies: 88% of reviews · 10 of 22 one- and two-star

74mention friendly, welcoming staff

49mention a clean office

24mention a modern, attractive office

What patients say

How the visit felt

14Comfort touches like blankets and headphones
9Explaining everything before doing it
8Gentle, thorough cleanings

Staff and office

74Friendly, welcoming staff
49A clean office
24A modern, attractive office

Getting seen

5Quick, easy check-in

Paying

5Staff sorting out insurance

How we count themes

A high share of review replies

The practice replies to 88% of reviews, a larger share than most Chicago practices we list.

One- and two-star reviews
7%of 316 written reviews
A higher share than 59% of Chicago practices
Middle Chicago practice: 5%
4–5 star reviews
81%in the last 12 months, down from 94%
Share of written reviews giving 4–5 stars
Replies to reviews
88%of written reviews get a reply (10 of 22 one- and two-star)
More replies than 84% of Chicago practices
Middle Chicago practice: 33%
Open Saturdays
Yesopen Saturdays

How we compare

Urgent dental visits in reviewer accounts

For tooth pain or emergencies, eight reviewers describe getting urgent care, including same-day visits. One also reports after-hours help with an infection prescription.

Cost surprises in reviews

Seven reviewers describe unexpected or disputed costs, from a cleaning charge that rose after an estimate to bills after insurance estimates.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)

What they can help with

Also listed on its website

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When you can go

Open late
until 6 pm, Monday and Tuesday and Thursday
57% of Chicago practices stay open to 6 pm or later
Saturday
9 am–2 pm
53% of Chicago practices open on Saturdays
Closed
Friday

Hours from its listing. Check when you call.

Getting there

1300 N Ashland Ave #123A
Chicago, IL 60622, United States
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • Free parking lot

Its business profile

Sources and dates

Business listing and reviews, Sep 2026 · urbansmileschicago.com, Sep 2026 · City of Chicago community areas