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General dentist · Jollyville

Balcones Family Dental

9000 Anderson Mill Rd, Austin, TX 78729

4.5+ stars in 250+ reviews Opening hours below
Call (512) 540-8738 Directions Website (balconesfamilydental.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 97% · 1–2 stars: 2% · 320 written reviews

Last 12 months: 89 reviews · 98% 4–5 stars · Replies: 81% of reviews · 4 of 7 one- and two-star

77mention friendly, welcoming staff

9mention gentle, thorough cleanings

9mention an honest dentist

Read what patients say (7 themes) ↓Write a review
  • Emergency
  • Implants

What patients say

How the visit felt

9Gentle, thorough cleanings
8A gentle touch
7Explaining everything before doing it

Staff and office

77Friendly, welcoming staff
9An honest dentist
8A clean office

Why patients came

6Being patients for years

How we count themes

State authorization for sedation

Dr. Ross Maddox has state authorization to use laughing gas and limited sedation.

Dr. Ross Maddox, DDS

  • Texas license active, first licensed Jul 2011
  • Dental school: The University of Texas Health Science Center - San Antonio, 2011
  • Holds a nitrous oxide (laughing gas) permit (since 2015) and a level 1 sedation permit (most recent 2017)

NPI 1740568302 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What they can help with

  • Dental implants

    Listed category: Dental implants provider · 9 pages on its website

  • Veneers & cosmetic

    5 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service · 3 pages on its website

  • Dentures

    Listed category: Denture care center · 7 pages on its website

Dental implants: how it works ShowA natural molar beside a dental implant: a crown on an abutment, joined to a titanium post set in the jawbone, which bone grows onto over several months.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

How it compares in Austin

One- and two-star reviews
2%of 320 written reviews
A lower share than 57% of Austin practices
Middle Austin practice: 3%
Replies to reviews
81%of written reviews get a reply (4 of 7 one- and two-star)
More replies than 79% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2011its longest-licensed confirmed dentist
Licensed more recently than 56% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Cherry financing (its website)
  • Third-party lender financing (its website)

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsAdvanced Early Decay

Your review of Balcones Family Dental

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Write a review

When you can go

Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

9000 Anderson Mill Rd
Austin, TX 78729
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“At Balcones Family Dental, we want to help all of our patients feel as comfortable as possible whenever they visit us. Our dentists in Austin focus on building trust-based relationships with everyone who comes to us for dentistry. …”

Need another dentist?

See all 106 Austin practices for dental implants →

Ready to call?

Call (512) 540-8738 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · balconesfamilydental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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