Dr. Michael Morales, DDS
- Texas license active, first licensed Jul 2001
- Dental school: LSU School of Dentistry, 2001
NPI 1578783312 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing
General dentist
Castle Dental & Orthodontics - North Austin, Austin, TX500 W Canyon Ridge Dr Ste F-100
500 W Canyon Ridge Dr Ste F-100, Austin, TX 78753
3.5+ stars in 250+ reviews
Opening hours below
Reviews
3.5+ stars in 250+ reviews
4–5 stars: 68% · 1–2 stars: 30% · 341 written reviews
Last 12 months: 57 reviews · 58% 4–5 stars (was 70%) · Replies: 73% of reviews · 87 of 102 one- and two-star
68mention friendly, welcoming staff
11mention a gentle touch
8mention a clean office
- Offers sedation
In short
Ratings have slipped: of the 57 reviews posted in the last 12 months, 58% are four- or five-star, against 70% before. A disorganized office and trouble getting or keeping an appointment each appear in 10 of its 46 one- and two-star reviews since October 2023. Six reviewers say their concerns were listened to and every question answered.
Fact-checked · How we write these
What unhappy patients say
Why they were unhappy
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Disorganized office106 in the last 12 months
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Hard to get or keep an appointment105 in the last 12 months
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Phones not answered or calls not returned95 in the last 12 months
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Pushed to have treatment they doubted82 in the last 12 months
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Charged more than they were told73 in the last 12 months
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Rude or unhelpful front desk75 in the last 12 months
One- and two-star reviews by quarter
3
3
3
2
4
4
4
4
8
5
2
4
Quarters · the last one partial
What patients say
How the visit felt
11A gentle touch
8Explaining everything before doing it
6Listening and answering every question
Staff and office
68Friendly, welcoming staff
8A clean office
Who comes here
5Spanish or other languages spoken
How it compares in Austin
- One- and two-star reviews
- 30%of 341 written reviews
- A higher share than 97% of Austin practices
- Middle Austin practice: 3%
- Most common complaints
- Disorganized office10Hard to get or keep an appointment10Phones not answered or calls not returned9
- Of its 46 one- and two-star reviews since Oct 2023 · Read them below
- 4–5 star reviews
- 58%in the last 12 months, down from 70%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 73%of written reviews get a reply (87 of 102 one- and two-star)
- More replies than 73% of Austin practices
- Middle Austin practice: 36%
- Licensed in Texas since
- 2001its longest-licensed confirmed dentist
- Licensed longer than 68% of Austin dentists we list
- Middle Austin dentist: first licensed 2008
Who you'll see
What they can help with
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Sedation & nervous patients
A confirmed dentist holds a Texas board nitrous oxide permit · Listed on its business profile
Sedation & nervous patients: how it works Show
Also listed on its website
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Dental implants
Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Dental implants provider
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Braces & Invisalign
Named for it · Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Orthodontist
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Veneers & cosmetic
Listed on its business profile · Listed category: Cosmetic dentist
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Teeth whitening
Listed on its business profile · Listed category: Teeth whitening service
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Emergency dentist
Listed on its business profile
Some reviewers report changing cost expectations
Some reviewers describe prices or insurance details changing between scheduling and the visit, including a phone quote that differed from the in-person price.
Ways to pay
- Accepts payment plans (its business profile)
- Accepts credit cards, debit cards and mobile pay (its business profile)
- Accepts CareCredit (its website)
Your review of Castle Dental & Orthodontics - North Austin, Austin, TX
No account needed · read by us before it goes up
When you can go
- Weekends
- Closed
Mon
8 am–5 pm
Tue
8 am–5 pm
Wed
8 am–5 pm
Thu
8 am–5 pm
Fri
8 am–5 pm
Sat
Closed
Sun
Closed
6a9a12p3p6p9p
Hours from its listing. Check when you call.
Getting there
500 W Canyon Ridge Dr Ste F-100Austin, TX 78753 Get directions
- Wheelchair-accessible entrance, parking and restroom
- LGBTQ+ friendly
- Free parking lot
- On-site parking
Its business profile
Need another dentist?
-
Tech Ridge Dental
0.1 mi · 5 stars in 1,000+ reviews
-
Aspen Dental - Austin, TX
0.7 mi · 4+ stars in 500+ reviews
-
Kenneth Rick Mueller, DDS
0.8 mi · 5 stars from 3 reviews
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · castledental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry