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General dentist · Brodie Lane

Castle Dental & Orthodontics - South Austin, Austin, TX

5000 W Slaughter Ln Suites 203 & 204, Austin, TX 78749

4.5+ stars in 250+ reviews Opening hours below
Call (512) 652-5600 Directions Website (castledental.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 88% · 1–2 stars: 10% · 334 written reviews

Last 12 months: 47 reviews · 85% 4–5 stars · Replies: 81% of reviews · 33 of 35 one- and two-star

83mention friendly, welcoming staff

17mention explaining everything before doing it

15mention gentle, thorough cleanings

Read what patients say (8 themes) ↓Write a review
  • Sedation permit (TX board)

Reviewers Raise Appointment and Front Desk Concerns

Of its 22 low-rated reviews since October 2023, eight describe trouble getting or keeping an appointment. The same number describe a rude or unhelpful front desk. It is open weekdays until 5:30 pm.

Fact-checked · How we write these

What unhappy patients say

Why they were unhappy

  • Hard to get or keep an appointment8
    1 in the last 12 months
  • Rude or unhelpful front desk8
    4 in the last 12 months
  • Phones not answered or calls not returned5
    1 in the last 12 months
  • Insurance problems4
    1 in the last 12 months
  • Refused care or dismissed from the practice3
    1 in the last 12 months
  • Disorganized office2
    2 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

What patients say

How the visit felt

17Explaining everything before doing it
15Gentle, thorough cleanings
9A gentle touch

Staff and office

83Friendly, welcoming staff
7A clean office
5An honest dentist

Getting seen

6Being seen on time
6Being fitted in at short notice

How we count themes

Who you'll see

Dr. Francisco Somoza, DDS

  • Texas license active, first licensed Dec 2011
  • Dental school: Georgetown University School of Dentistry, 1990
  • Holds a nitrous oxide (laughing gas) permit (since 2019) and a level 1 sedation permit (most recent 2019)

NPI 1215947973 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

How it compares in Austin

One- and two-star reviews
10%of 334 written reviews
A higher share than 86% of Austin practices
Middle Austin practice: 3%
Most common complaints
Hard to get or keep an appointment8
Rude or unhelpful front desk8
Phones not answered or calls not returned5
Of its 22 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
81%of written reviews get a reply (33 of 35 one- and two-star)
More replies than 79% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2011its longest-licensed confirmed dentist
Licensed more recently than 56% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

What they can help with

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

  • Dental implants

    Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Dental implants provider

  • Braces & Invisalign

    Named for it · Listed category: Orthodontist · 7 pages on its website

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service

Vivera Retainer Subscription

The FAQ describes a Vivera subscription that scans teeth and sends retainers home once a year for a yearly fee.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)

Urgent Visit Reports

Several five-star accounts describe urgent or short-notice appointments, including a toothache visit scheduled within two days.

Your review of Castle Dental & Orthodontics - South Austin, Austin, TX

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

5000 W Slaughter Ln Suites 203 & 204
Austin, TX 78749
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot
  • On-site parking

Its business profile

Need another dentist?

See all 317 Austin practices for sedation & nervous patients →

Ready to call?

Call (512) 652-5600 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · castledental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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