In short
Ten of its 28 one- and two-star reviews since October 2023 describe being pushed toward treatment they doubted, two of them within the last 12 months. Check-in gets credit too, with six reviews describing it as fast and easy. Mondays run later than the rest of the week, from 10 am to 6 pm.
Fact-checked · How we write these
What patients say
How the visit felt
36 Explaining everything before doing it
21 Putting nervous patients at ease
Staff and office
257 Friendly, welcoming staff
Getting seen
6 Being fitted in at short notice
5 Being thorough but quick
Who comes here
7 Paying without insurance
How we count themes
Reviewers Report Rescheduling and Long Delays Some reviewers describe appointments being moved or double-booked, followed by waits of months for another opening.
Why they were unhappy
Pushed to have treatment they doubted 10
2 in the last 12 months
Charged more than they were told 6
2 in the last 12 months
Hard to get or keep an appointment 5
None in the last 12 months
Insurance problems 5
1 in the last 12 months
Work failed or had to be fixed 5
None in the last 12 months
Dentist was rude or dismissive 3
1 in the last 12 months
One- and two-star reviews by quarter
Quarters · the last one partial
How we read these
Who you'll see
MB
Dr. Megha Bassi, DDS
✓ Texas license active, first licensed Jun 2012✓ Dental school: UTHealth Houston School of Dentistry, 2012✓ Holds a nitrous oxide (laughing gas) permit (since 2013)NPI 1053675173 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website
How it compares in Austin
One- and two-star reviews
5% of 801 written reviews
0% 21%
A higher share than 73% of Austin practices
Middle Austin practice: 3%
Most common complaints
Pushed to have treatment they doubted 10
Charged more than they were told 6
Hard to get or keep an appointment 5
Of its 28 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
2% of written reviews get a reply (1 of 44 one- and two-star)
0% 98%
Fewer replies than 81% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2012 its longest-licensed confirmed dentist
1979 2023
Licensed more recently than 59% of Austin dentists we list
Middle Austin dentist: first licensed 2008
How we compare
What they can help with
Veneers & cosmetic: how it works Show
Also listed on its website
1 page on its website
1 page on its website
1 page on its website
Reviewers mention a discount plan Several people mention an in-house Dental Savers plan for people without insurance. One older review says it gave 25% off standard costs.
Ways to pay
Accepts credit cards, debit cards and mobile pay (its business profile) Names Delta Dental (its website, not a network check) Accepts CareCredit (its website) Sunbit financing (its website)
Reviewers Describe Care for Patients With Dementia Two reviewers describe help with X-rays and cleaning for people with dementia, including patience with a hard-of-hearing grandmother.
Equipment and memberships
Equipment and treatments on its website Low-Radiation Digital X-Rays
Your review of Family Dentistry on Manchaca
No account needed · read by us before it goes up
When you can go
Open late until 6 pm, Monday 19% of Austin practices stay open to 6 pm or later
Weekends Closed
Mon
10 am–6 pm
Tue
8 am–4 pm
Wed
8 am–4 pm
Thu
8 am–4 pm
Fri
8 am–2 pm
Sat
Closed
Sun
Closed
6a 9a 12p 3p 6p 9p
Hours from its listing. Check when you call.
Getting there
11200 Menchaca Rd Bldg 4
Get directions
Wheelchair-accessible entrance, parking and restroom Free parking lot Its business profile
