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General dentist · Belterra

Ideal Dental Belterra

165 Hargraves Dr Ste M200, Austin, TX 78737, United States

4.5+ stars in 250+ reviews Opening hours below

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 89% · 1–2 stars: 10% · 285 written reviews

Last 12 months: 77 reviews · 90% 4–5 stars · Replies: 75% of reviews · 23 of 28 one- and two-star

92mention friendly, welcoming staff

8mention a gentle touch

6mention a clean office

  • 1 insurer named

Saturday Hours and Reviewer Concerns

Saturday hours, 9 am to 3 pm, help anyone who can't get away on a weekday. A friendly team is mentioned in 92 reviews. About 10% of its reviews are one- or two-star, and 7 of the 16 written since October 2023 describe insurance problems.

Fact-checked · How we write these

What unhappy patients say

Why they were unhappy

  • Insurance problems7
    2 in the last 12 months
  • Pushed to have treatment they doubted7
    3 in the last 12 months
  • Charged more than they were told5
    1 in the last 12 months
  • Rude or unhelpful front desk5
    None in the last 12 months
  • Disorganized office3
    1 in the last 12 months
  • Dentist was rude or dismissive2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Nitrous Oxide

State records show Dr. Kristin Doan holds a permit to administer nitrous oxide. That permit does not establish what the office offers at every visit.

Dr. Alyssa Dawson, DDS

  • Texas license active, first licensed Jun 2018
  • Dental school: Texas A&M University College of Dentistry, 2018

NPI 1063905446 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

Dr. Kristin Doan, DDS

  • Texas license active, first licensed Nov 2021
  • Dental school: University of the Pacific, 2013
  • Holds a nitrous oxide (laughing gas) permit (since 2022)

NPI 1194159079 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What patients say

How the visit felt

8A gentle touch

Staff and office

92Friendly, welcoming staff
6A clean office
5An honest dentist

How we count themes

How it compares in Austin

One- and two-star reviews
10%of 285 written reviews
A higher share than 84% of Austin practices
Middle Austin practice: 3%
Most common complaints
Insurance problems7
Pushed to have treatment they doubted7
Charged more than they were told5
Of its 16 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
75%of written reviews get a reply (23 of 28 one- and two-star)
More replies than 76% of Austin practices
Middle Austin practice: 36%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2018its longest-licensed confirmed dentist
Licensed more recently than 78% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Cost and paying

No prices on its website

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Cigna (its website, not a network check)
  • Accepts CareCredit (its website)

Equipment and memberships

Memberships
Board Certified PeriodontistMember, American Academy of PeriodontologyDiamond Invisalign Provider status

Same-Day Urgent Care

Several reviewers describe getting urgent care the same day, including treatment for a chipped tooth, severe pain, or an emergency after walking in.

What they can help with

Also listed on its website

  • Dental implants

    Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Dental implants provider

  • Braces & Invisalign

    Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Orthodontist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service

Your review of Ideal Dental Belterra

No account needed · read by us before it goes up

Write a review

When you can go

Saturday
9 am–3 pm
12% of Austin practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

165 Hargraves Dr Ste M200
Austin, TX 78737, United States
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot

Its business profile

In the practice's words

Its own business description

“Ideal Dental Belterra provides comprehensive dental care and delivers personalized, comfortable treatment for all ages. Our experienced team provides general dentistry, implants, root canals, crowns, Invisalign®, orthodontics, and emergency care. …”

Sources and dates

Business listing and reviews, Sep 2026 · myidealdental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry