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General dentist

Kidz Dental

500 W William Cannon Dr #516, Austin, TX 78745, United States

4.5+ stars in 100+ reviews Opening hours below
Call (512) 326-3473 Directions Website (kidzdentalaustin.com, opens in a new tab)

Reviews

4.5+ stars in 100+ reviews

4–5 stars: 92% · 1–2 stars: 8% · 91 written reviews

Last 12 months: 23 reviews · 100% 4–5 stars (was 90%) · Replies: 2% of reviews · 1 of 7 one- and two-star

24mention friendly, welcoming staff

14mention Spanish or other languages spoken

Read what patients say (2 themes) ↓Write a review
  • Sedation permit (TX board)
  • Medicaid & CHIP (DentaQuest, MCNA)
  • 3 insurers named

4–5-Star Share Rose

Fourteen reviews were written by Spanish speakers or speakers of other languages, and 24 mention friendly staff. Recent reviews are stronger: all 23 from the past 12 months are four- or five-star, compared with 90% before. Hours end at noon on Fridays.

Fact-checked · How we write these

Few Replies to Reviews

Kidz Dental replies to 2% of its reviews with comments, lower than most Austin practices we list. It has replied to 1 of 7 one- or two-star reviews.

One- and two-star reviews
8%of 91 written reviews
A higher share than 79% of Austin practices
Middle Austin practice: 3%
Most common complaints
Problems with a child's care1
Rough or painful treatment1
Rushed visit1
Of its 1 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
100%in the last 12 months, up from 90%
Share of written reviews giving 4–5 stars
Replies to reviews
2%of written reviews get a reply (1 of 7 one- and two-star)
Fewer replies than 81% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2018its longest-licensed confirmed dentist
Licensed more recently than 78% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Sedation Permits

State records show Dr. Melissa Otero holds permits for laughing gas and level 1 sedation. Those permits do not establish what the office offers at every visit.

Dr. Melissa Otero, DMD

  • Texas license active, first licensed May 2018
  • Dental school: University of Puerto Rico, 2007
  • Holds a nitrous oxide (laughing gas) permit (since 2019) and a level 1 sedation permit (most recent 2023)

NPI 1043643646 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Children's Medicaid and CHIP Plans

For children's dental care, the Insure Kids Now directory names DentaQuest, MCNA Dental and UnitedHealthcare Dental as Medicaid or CHIP plans. This does not establish coverage for adults on Medicaid.

Medicaid & CHIP (children)

DentaQuest (CHIP) · MCNA Dental (CHIP, Medicaid) · United Healthcare Dental (CHIP, Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names DentaQuest, MCNA, UnitedHealthcare (its website, not a network check)
  • Accepts CareCredit (its website)
  • Takes cash (its website)

What patients say

Staff and office

24Friendly, welcoming staff

Who comes here

14Spanish or other languages spoken

How we count themes

What they can help with

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental and United Healthcare Dental (Texas, updated Jul 2026) · Its website says it accepts Medicaid / CHIP

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

What unhappy patients say

Why they were unhappy

  • Problems with a child's care1
    None in the last 12 months
  • Rough or painful treatment1
    None in the last 12 months
  • Rushed visit1
    None in the last 12 months

How we read these

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of Kidz Dental

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

500 W William Cannon Dr #516
Austin, TX 78745, United States
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

Need another dentist?

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Ready to call?

Call (512) 326-3473 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · kidzdentalaustin.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026

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