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General dentist · Lake Pointe

Lake Pointe Dental

Building II, 11612 FM2244 #155, Austin, TX 78738

4.5+ stars in 100+ reviews Opening hours below
Call (512) 263-7896 Directions Website (lakepointedental.com, opens in a new tab)

Reviews

4.5+ stars in 100+ reviews

4–5 stars: 96% · 1–2 stars: 4% · 105 written reviews

Last 12 months: 20 reviews · 100% 4–5 stars (was 95%) · Replies: 8% of reviews · 1 of 4 one- and two-star

15mention friendly, welcoming staff

6mention gentle, thorough cleanings

6mention no pressure to buy treatment

Read what patients say (3 themes) ↓Write a review
  • Emergency
  • 8 insurers named

Lake Pointe Dental in Austin

Nobody pushed extra treatment on them, according to six reviews, and six describe cleanings as gentle and painless. Hours run 7 am to 3 pm, Monday to Thursday only, so visits have to fit before mid-afternoon.

Fact-checked · How we write these

How it compares in Austin

One- and two-star reviews
4%of 105 written reviews
A higher share than 60% of Austin practices
Middle Austin practice: 3%
Most common complaints
Disorganized office1
Insurance problems1
Pushed to have treatment they doubted1
Of its 1 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
100%in the last 12 months, up from 95%
Share of written reviews giving 4–5 stars
Replies to reviews
8%of written reviews get a reply (1 of 4 one- and two-star)
Fewer replies than 74% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
2006its longest-licensed confirmed dentist
Licensed longer than 56% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

Who you'll see

Dr. Holly Murphy, DDS

  • Texas license active, first licensed Jun 2006
  • Dental school: UTHealth Houston School of Dentistry, 2006
  • Holds a nitrous oxide (laughing gas) permit (since 2006)

NPI 1790857183 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Billing concerns in reviews

Four reviews describe billing or insurance surprises, including unexpected charges and insurance problems. One four-star reviewer says an added balance came after asking about and agreeing to the visit cost.

Why they were unhappy

  • Disorganized office1
    None in the last 12 months
  • Insurance problems1
    None in the last 12 months
  • Pushed to have treatment they doubted1
    None in the last 12 months

How we read these

What patients say

How the visit felt

6Gentle, thorough cleanings

Staff and office

15Friendly, welcoming staff
6No pressure to buy treatment

How we count themes

What they can help with

Also listed on its website

Urgent care after hours

For urgent problems after hours, its emergency page says to call and follow the prompts. It also gives a separate number for emergency calls or texts and says it aims to see urgent cases as soon as possible.

Cost and paying

No prices on its website

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Aetna, Ameritas, Anthem, Blue Cross Blue Shield and 4 more (its website, not a network check)

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of Lake Pointe Dental

No account needed · read by us before it goes up

Write a review

When you can go

Opens early
7 am, Monday to Thursday
30% of Austin practices open before 8 am
Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

Building II
11612 FM2244 #155, Austin, TX 78738
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

Need another dentist?

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Ready to call?

Call (512) 263-7896 Other Austin dentists

Sources and dates

Business listing and reviews, Sep 2026 · lakepointedental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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