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General dentist · North Shoal Creek

My Dentist: Christine Hervas, DDS

8015 Shoal Creek Blvd Unit 108, Austin, TX 78757

4.5+ stars in 250+ reviews Opening hours below

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 98% · 1–2 stars: 1% · 188 written reviews

Last 12 months: 19 reviews · 89% 4–5 stars (was 99%) · Replies: 100% of reviews

35mention friendly, welcoming staff

10mention knowledgeable staff

5mention a clean office

  • Emergency
  • Sedation permit (TX board)
  • Invisalign
  • 4 insurers named

In short

Ten reviewers see the staff as knowledgeable about treatment. It keeps a four-day week, Monday to Wednesday from 8 am to 4:30 pm and Thursday from 7 am to 3 pm, so the Thursday start suits early risers. Recent evidence is thin: 19 reviews in the last 12 months, 17 of them four- or five-star.

Fact-checked · How we write these

Who you'll see

Dr. Christine Hervas, DDS

  • Texas license active, first licensed Apr 2000
  • Dental school: Creighton University, 1999
  • Training: Advanced Education in General Dentistry post-graduate certificate, University of Connecticut School of Dental Medicine (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2000) and a level 1 sedation permit (most recent 2020)

NPI 1659402253 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Gerald Mcdougal, DDS

  • Dental school: UTHealth Houston School of Dentistry, 1961

NPI 1033241294 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

Replies and Long Licensing Tenure

The practice replies to all its reviews, a share among the highest in our Austin comparison. Texas records show one dentist was first licensed in 1961, among the longest tenures in the Austin comparison.

One- and two-star reviews
1%of 188 written reviews
A lower share than 74% of Austin practices
Middle Austin practice: 3%
Most common complaints
Rude or unhelpful front desk2
Disorganized office1
Hard to get or keep an appointment1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
89%in the last 12 months, down from 99%
Share of written reviews giving 4–5 stars
Replies to reviews
100%of written reviews get a reply
More replies than 98% of Austin practices
Middle Austin practice: 36%
Licensed in Texas since
1961its longest-licensed confirmed dentist
Licensed longer than 99% of Austin dentists we list
Middle Austin dentist: first licensed 2008

How we compare

What they can help with

  • Braces & Invisalign

    2 pages on its website · Federal Open Payments records link a confirmed dentist to the treatment's maker

  • Veneers & cosmetic

    4 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · 1 page on its website · Listed category: Teeth whitening service

  • Emergency dentist

    Listed on its business profile · 1 page on its website · Listed category: Emergency dental service

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

What patients say

Staff and office

35Friendly, welcoming staff
10Knowledgeable staff
5A clean office

How we count themes

Recurring Front Desk Concerns in Reviews

Front desk problems recur in the bad reviews we read since October 2023. One review also raised concerns about office organization.

Why they were unhappy

  • Rude or unhelpful front desk2
    1 in the last 12 months
  • Disorganized office1
    1 in the last 12 months
  • Hard to get or keep an appointment1
    None in the last 12 months

How we read these

Cost and paying

No prices on its website

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Cigna, Delta Dental, Humana, MetLife (its website, not a network check)
  • Accepts CareCredit (its website)

Emergency Openings and Digital Impressions

Its website says doctors keep openings each business day for emergencies and may be able to see some patients the same day. The website also says its scanner takes impressions without messy material that may cause nausea or gagging.

Your review of My Dentist: Christine Hervas, DDS

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When you can go

Opens early
7 am, Thursday
30% of Austin practices open before 8 am
Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

8015 Shoal Creek Blvd Unit 108
Austin, TX 78757
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • Free parking lot
  • On-site parking

Its business profile

In the practice's words

Its own business description

“My Dentist is a privately owned dental office in Austin, TX, proudly serving the community for nearly 50 years. We provide comprehensive family and cosmetic dentistry with a focus on personalized care, comfort, and long-term oral health. …”

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Sources and dates

Business listing and reviews, Sep 2026 · mydentistaustin.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Austin planning areas