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General dentist · Lake Highlands

Highlands Family Dentistry

9850 Walnut Hill Ln #423, Dallas, TX 75238

5 stars in 1,000+ reviews Opening hours below
Call (214) 491-5362 Directions Website (highlandsdentaldallas.com, opens in a new tab)

Reviews

5 stars in 1,000+ reviews

4–5 stars: 100% · 1–2 stars: 0% · 1,115 written reviews

Last 12 months: 128 reviews · 100% 4–5 stars · Replies: 0% of reviews · 2 of 5 one- and two-star

320mention friendly, welcoming staff

88mention a clean office

47mention gentle, thorough cleanings

Read what patients say (11 themes) ↓Write a review
  • Emergency
  • Sedation permit (TX board)
  • Invisalign

What patients say

How the visit felt

47Gentle, thorough cleanings
26A gentle touch
24Explaining everything before doing it

Staff and office

320Friendly, welcoming staff
88A clean office
32A modern, attractive office

Getting seen

7Being seen on time
7Being fitted in at short notice

Who comes here

8Spanish or other languages spoken
6Dental anxiety
5Being great with kids

How we count themes

What they can help with

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Who you'll see

Dr. Andrea Sauerwein, DDS

  • Texas license active, first licensed Mar 2017
  • Dental school: UTHealth Houston School of Dentistry, 2016
  • Holds a nitrous oxide (laughing gas) permit (since 2017) and a level 1 sedation permit (most recent 2019)

NPI 1548617673 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

No bad reviews, low reply share

Bad reviews make up 0% of its 1,115 reviews with comments, lower than most Dallas practices we list. The practice has replied to 2 of its 5 bad reviews, and its overall reply share is also lower than most Dallas practices we list.

One- and two-star reviews
0%of 1,115 written reviews
A lower share than 84% of Dallas practices
Middle Dallas practice: 3%
Replies to reviews
0%of written reviews get a reply (2 of 5 one- and two-star)
Fewer replies than 84% of Dallas practices
Middle Dallas practice: 29%
Licensed in Texas since
2017its longest-licensed confirmed dentist
Licensed more recently than 82% of Dallas dentists we list
Middle Dallas dentist: first licensed 2004

How we compare

Preferred-provider insurance list

On its website, the practice names 16 preferred-provider insurers, including Aetna, Blue Cross Blue Shield, Cigna, and UnitedHealthcare.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Takes cash (its website)

TMJ care and the initial exam

Its website describes TMJ evaluation and treatment with mouth guards, physical therapy, and specialized injections. It also says a first-time patient's initial exam takes about an hour and includes paperwork, a hygienist cleaning, then a dentist exam and treatment recommendations.

Equipment and memberships

Equipment and treatments on its website
Digital Impressions

Your review of Highlands Family Dentistry

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Write a review

When you can go

Opens early
7 am, Wednesday and Thursday
21% of Dallas practices open before 8 am
Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

9850 Walnut Hill Ln #423
Dallas, TX 75238
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

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Ready to call?

Call (214) 491-5362 Other Dallas dentists

Sources and dates

Business listing and reviews, Sep 2026 · highlandsdentaldallas.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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