General dentist · Northwest Dallas
Ideal Dental Midway Crossing
4235 W Northwest Hwy Ste 600, Dallas, TX 75220
Reviews
4.5+ stars in 500+ reviews
4–5 stars: 89% · 1–2 stars: 10% · 393 written reviews
Last 12 months: 41 reviews · 85% 4–5 stars (was 90%) · Replies: 47% of reviews · 34 of 41 one- and two-star
124mention friendly, welcoming staff
21mention a clean office
14mention explaining everything before doing it
- 1 insurer named
Reports of appointment delays
Twelve reviews describe moved appointments without notice or waits of about an hour or longer. Eleven of those are one- or two-star reviews.
How the visit felt
Staff and office
Who comes here
Bad reviews and Saturday hours
Saturday hours offer a weekend option, available at 26% of Dallas practices with listed hours.
- One- and two-star reviews
- 10%of 393 written reviews
- A higher share than 83% of Dallas practices
- Middle Dallas practice: 3%
- 4–5 star reviews
- 85%in the last 12 months, down from 90%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 47%of written reviews get a reply (34 of 41 one- and two-star)
- More replies than 59% of Dallas practices
- Middle Dallas practice: 29%
- Open Saturdays
- Yesopen Saturdays
New guest exam offer
Its website advertises a $39 new-guest exam with full digital X-rays and no insurance requirement. Its website lists a $289 regular price and says offer details and terms can vary.
Ways to pay
- Accepts payment plans (its business profile)
- Accepts credit cards, debit cards and mobile pay (its business profile)
- Names Cigna (its website, not a network check)
- Accepts CareCredit (its website)
Equipment and memberships
- Memberships
- Board Certified PeriodontistMember, American Academy of PeriodontologyDiamond Invisalign Provider status
Cleaning reports and restorative coverage
Several reviewers say they could not get the routine cleaning they came for or were directed to other treatment; these are patient reports, not confirmation of what care was needed. Its website says the Smile Guarantee includes covered restorative care for up to five years at every location.
What they can help with
Also listed on its website
-
Veneers & cosmetic
Listed on its business profile · Listed category: Cosmetic dentist
-
Teeth whitening
Listed on its business profile · Listed category: Teeth whitening service
-
Emergency dentist
Listed on its business profile · Listed category: Emergency dental service
Your review of Ideal Dental Midway Crossing
No account needed · read by us before it goes up
When you can go
- Saturday
- 9 am–3 pm
- 26% of Dallas practices open on Saturdays
Hours from its listing. Check when you call.
Getting there
4235 W Northwest Hwy Ste 600Dallas, TX 75220 Get directions
- Wheelchair-accessible entrance, parking and restroom
- LGBTQ+ friendly
- Free parking lot
Its business profile
In the practice's words
Its own business description
“Ideal Dental Midway Crossing provides comprehensive dental care and delivers personalized, comfortable treatment for all ages. Our experienced team provides general dentistry, implants, root canals, crowns, Invisalign®, orthodontics, and emergency care. …”
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Sources and dates
Business listing and reviews, Sep 2026 · myidealdental.com, Sep 2026