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General dentist · Central Southwest

Castle Dental & Orthodontics - Houston, TX (Central Southwest)

12341 S Main St, Houston, TX 77035

4.5+ stars in 250+ reviews Opening hours below

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 83% · 1–2 stars: 15% · 273 written reviews

Last 12 months: 30 reviews · 80% 4–5 stars · Replies: 50% of reviews · 36 of 42 one- and two-star

50mention friendly, welcoming staff

7mention a clean office

7mention gentle, thorough cleanings

Different views of treatment recommendations

Six reviewers said another dentist later disagreed with a diagnosis or treatment recommendation, including concerns about cavities, deep cleaning, fillings, or extraction.

How the visit felt

7Gentle, thorough cleanings

Staff and office

50Friendly, welcoming staff
7A clean office

How we count themes

A higher share of bad reviews

One- and two-star reviews account for 15% of its reviews with comments, a higher share than most Houston practices we list.

One- and two-star reviews
15%of 273 written reviews
A higher share than 87% of Houston practices
Middle Houston practice: 4%
Replies to reviews
50%of written reviews get a reply (36 of 42 one- and two-star)
More replies than 60% of Houston practices
Middle Houston practice: 35%
Open Saturdays
Yesopen Saturdays

How we compare

Reports of urgent dental care

Three reviewers describe urgent care for tooth problems, including a dental emergency, same-day evaluation for an infection followed by a specialist root canal the next day, and walk-in care for tooth pain.

Billing and insurance disputes

Billing complaints span insurance checks, disputed estimates, unexpected bills, and charges for services reviewers said were not done, based on reports from nine reviewers.

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)

What they can help with

Also listed on its website

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When you can go

Saturday
8 am–2 pm
42% of Houston practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

12341 S Main St
Houston, TX 77035
Get directions
  • Wheelchair-accessible parking
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“At Castle Dental & Orthodontics in Houston, we combine advanced dentistry with compassionate service. Conveniently located at 12341 S Main Street, Houston, TX, 77035, our experienced team provides expert care in preventive exams, crowns, and Invisalign alternatives. …”

Sources and dates

Business listing and reviews, Sep 2026 · castledental.com, Sep 2026 · City of Houston super neighborhoods