Skip to main content
toothlocal

Orthodontist

Castle Dental & Orthodontics - Houston, TX (Huntwick Forrest)

5020 Cypress Creek Pkwy B1, Houston, TX 77069

4+ stars in 250+ reviews Opening hours below

Reviews

4+ stars in 250+ reviews

4–5 stars: 73% · 1–2 stars: 25% · 288 written reviews

Last 12 months: 57 reviews · 63% 4–5 stars (was 75%) · Replies: 81% of reviews · 61 of 72 one- and two-star

69mention friendly, welcoming staff

11mention a clean office

8mention explaining everything before doing it

  • Offers sedation
  • Invisalign

Waits and Scheduling Trouble in Reviews

Ratings have fallen in the past year, to 63% four- and five-star reviews from 75% before. Long waits past the appointment time are described in 12 of its 38 one- and two-star reviews since October 2023. Nine of those 38 describe trouble getting or keeping an appointment.

Fact-checked · How we write these

What unhappy patients say

Why they were unhappy

  • Long wait past the appointment time12
    7 in the last 12 months
  • Hard to get or keep an appointment9
    5 in the last 12 months
  • Disorganized office8
    4 in the last 12 months
  • Phones not answered or calls not returned8
    4 in the last 12 months
  • Rude or unhelpful front desk7
    5 in the last 12 months
  • Work failed or had to be fixed7
    3 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

What patients say

How the visit felt

8Explaining everything before doing it
8A gentle touch
6Gentle, thorough cleanings

Staff and office

69Friendly, welcoming staff
11A clean office

How we count themes

A high share of bad reviews

A quarter of its reviews are one- or two-star, placing it near the upper end among Houston practices in this guide.

One- and two-star reviews
25%of 288 written reviews
A higher share than 95% of Houston practices
Middle Houston practice: 4%
Most common complaints
Long wait past the appointment time12
Hard to get or keep an appointment9
Disorganized office8
Of its 38 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
63%in the last 12 months, down from 75%
Share of written reviews giving 4–5 stars
Replies to reviews
81%of written reviews get a reply (61 of 72 one- and two-star)
More replies than 82% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2011its longest-licensed confirmed dentist
Licensed more recently than 68% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Specialist registration

State records show specialist registration at this practice for braces and oral surgery. A provider registry also lists a specialist there for root canal care.

  • Braces & Invisalign

    Registered specialist with the state board · Specialist taxonomy in the NPI registry · Named for it

  • Wisdom teeth & oral surgery

    Registered specialist with the state board · Specialist taxonomy in the NPI registry · Listed category: Oral surgeon

  • Root canal

    Specialist taxonomy in the NPI registry · Listed category: Endodontist

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board nitrous oxide permit

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Root canal: how it works ShowRoot canal treatment in four steps: inflamed pulp, an opening in the top with the pulp cleaned out, the canals filled and sealed, then a crown on top.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

  • Dental implants

    Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Dental implants periodontist · Listed category: Prosthodontist

  • Teeth whitening

    Listed on its business profile

Who you'll see

Dr. Larrissa Cali, DMD

  • Texas license active, first licensed Feb 2011
  • Dental school: Case Western Reserve, 2008

NPI 1285957688 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

Billing concerns

Seventeen one-star reviews describe billing concerns, including unexpected estimates, disputed charges and insurance confusion.

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)

Your review of Castle Dental & Orthodontics - Houston, TX (Huntwick Forrest)

No account needed · read by us before it goes up

Write a review

When you can go

Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

5020 Cypress Creek Pkwy B1
Houston, TX 77069
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot
  • On-site parking

Its business profile

In the practice's words

Its own business description

“Your smile deserves expert attention—visit Castle Dental & Orthodontics in Houston, TX. Conveniently located at 5020 Cypress Creek Parkway, Suite B1, Houston, TX, 77069, our experienced team provides expert care in routine cleanings, dental implants, and teeth whitening. …”

Need another dentist?

See all 240 Houston practices for braces & Invisalign →

Sources and dates

Business listing and reviews, Sep 2026 · castledental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry