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Dental Smiles11509 Veterans Memorial Dr #800

11509 Veterans Memorial Dr #800, Houston, TX 77067

3+ stars in 20+ reviews Opening hours below

Reviews

3+ stars in 20+ reviews

4–5 stars: 57% · 1–2 stars: 43% · 21 written reviews

Replies: none

  • Medicaid & CHIP (DentaQuest, Traditional Medicaid)
  • 5 insurers named

Billing concerns and PPO coverage

Two reviewers raise billing or consent concerns, including a charge for work one says was not approved. Its group's website names Aetna, Cigna, Humana, United Concordia, UniCare, Principal, and UMR among its accepted PPO plans, and asks patients to call about plans not listed.

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · Traditional Medicaid · United Healthcare Dental (Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Blue Cross Blue Shield, Delta Dental, MCNA, MetLife and 1 more (its website, not a network check)

Some accounts describe troubling child visits

Accounts describe troubling experiences involving children, including a report of a child being restrained during a cleaning.

Many bad reviews, no replies

One- and two-star reviews make up 43% of its 21 reviews with comments, and the practice has not replied to any reviews, including those.

One- and two-star reviews
43%of 21 written reviews
A higher share than 99% of Houston practices
Middle Houston practice: 4%
Replies to reviews
0%of written reviews get a reply (0 of 9 one- and two-star)
Fewer replies than 82% of Houston practices
Middle Houston practice: 35%

How we compare

What they can help with

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and Traditional Medicaid and United Healthcare Dental (Texas, updated Jul 2026)

Also listed on its website

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When you can go

Open late
until 6 pm, Monday to Friday
34% of Houston practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

11509 Veterans Memorial Dr #800
Houston, TX 77067
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

Sources and dates

Business listing and reviews, Sep 2026 · dentalsmileshouston.net, Sep 2026 · Insure Kids Now, updated Jul 2026