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General dentist · Mid West

Elite Dental Wellness

9296 Westheimer Rd Ste 170, Houston, TX 77063

4.5+ stars in 500+ reviews Opening hours below

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 96% · 1–2 stars: 3% · 825 written reviews

Last 12 months: 210 reviews · 97% 4–5 stars · Replies: 20% of reviews · 10 of 25 one- and two-star

192mention friendly, welcoming staff

32mention a clean office

25mention a gentle touch

  • Emergency
  • Sedation permit (TX board)
  • Implants

Appointments and Sedation Options

Monday is the late day, with the office open until 7 pm; other weekdays end at 5 pm, or 3 pm on Friday. The office music features in 29 reviews, 28 of them four- or five-star, and eight reviews describe visits that felt professional and fun at once.

Fact-checked · How we write these

What patients say

How the visit felt

25A gentle touch
19Explaining everything before doing it
15Comfort touches like blankets and headphones

Staff and office

192Friendly, welcoming staff
32A clean office
18A modern, attractive office

Getting seen

6Easy, flexible scheduling
5Quick, easy check-in

Who comes here

5Bringing an elderly parent

How we count themes

Access and payment review concerns

Appointment trouble and payment disputes each appeared in four reviews read since Oct 2023. Phone access also came up in three reviews from that set.

Why they were unhappy

  • Hard to get or keep an appointment4
    2 in the last 12 months
  • Payment, deposit or refund disputes4
    2 in the last 12 months
  • Phones not answered or calls not returned3
    2 in the last 12 months
  • Dentist was rude or dismissive2
    1 in the last 12 months
  • Disorganized office2
    2 in the last 12 months
  • Insurance problems2
    2 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Who you'll see

Dr. Ashandra Batiste, DDS

  • Texas license active, first licensed Jul 2007
  • Dental school: Howard University, 2007
  • Holds a nitrous oxide (laughing gas) permit (since 2010) and a level 1 sedation permit (most recent 2013)

NPI 1336349836 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

How it compares in Houston

One- and two-star reviews
3%of 825 written reviews
A lower share than 55% of Houston practices
Middle Houston practice: 4%
Most common complaints
Hard to get or keep an appointment4
Payment, deposit or refund disputes4
Phones not answered or calls not returned3
Of its 12 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
20%of written reviews get a reply (10 of 25 one- and two-star)
Fewer replies than 58% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2007its longest-licensed confirmed dentist
Licensed more recently than 55% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

What they can help with

  • Dental implants

    Federal Open Payments records link a confirmed dentist to the treatment's maker · 18 pages on its website · Listed category: Dental implants provider

  • Veneers & cosmetic

    18 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Emergency dentist

    Listed on its business profile · 3 pages on its website · Listed category: Emergency dental service

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile · 2 pages on its website

Dental implants: how it works ShowA natural molar beside a dental implant: a crown on an abutment, joined to a titanium post set in the jawbone, which bone grows onto over several months.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

An in-house benefit plan

Its website says the in-house benefit plan starts at $299 per year. It is limited to this practice, nonrefundable, and cannot be combined with insurance.

Ways to pay

  • Payment plans (its website)
  • Accepts credit cards, debit cards, mobile pay and checks (its business profile)
  • Accepts CareCredit (its website)

Same-Day Appointments

The practice's website says it offers same-day appointments for emergency and non-emergency visits.

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When you can go

Open late
until 7 pm, Monday
34% of Houston practices stay open to 6 pm or later
Weekends
Closed

How busy it usually is

Quietest: Friday around 12 pm · Busiest: Monday around 5 pm

Monday Quietest around 9 am, busiest around 5 pm
Tuesday Quietest around 4 pm, busiest around 2 pm
Wednesday Quietest around 9 am, busiest around 2 pm
Thursday Quietest around 9 am, busiest around 12 pm
Friday Quietest around 12 pm, busiest around 9 am

Hours from its listing; how busy from its listing's usual visit patterns, not appointment availability. Check when you call.

Getting there

9296 Westheimer Rd Ste 170
Houston, TX 77063
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot
  • On-site parking

Its business profile

In the practice's words

Its own business description

“Houston Dentists, Dr. Ashandra Batiste, Dr. Sarah Glenn, Dr. Lindsey Miller, and Dr. Tam Willis welcome you to your new dental experience. Finding the right dentist is never an easy task. We hope to make your stay with us more comfortable than any dental experience you have ever had. …”

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Sources and dates

Business listing and reviews, Sep 2026 · elitedentalwellness.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods