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General dentist · Meyerland Area

Hiner Family Dentistry

8811 Frankway Dr Ste D, Houston, TX 77096, United States

5 stars in 250+ reviews Opening hours below
Call (713) 667-6478 Directions Website (hinerfamilydentistry.com, opens in a new tab)

Reviews

5 stars in 250+ reviews

4–5 stars: 99% · 1–2 stars: 1% · 229 written reviews

Last 12 months: 29 reviews · 100% 4–5 stars · Replies: 59% of reviews · 3 of 3 one- and two-star

67mention friendly, welcoming staff

10mention a gentle touch

9mention a clean office

Read what patients say (4 themes) ↓Write a review
  • Emergency
  • Sedation permit (TX board)

Closed Fridays and Weekends

A Monday-to-Thursday practice, open 8 am to 4 pm, which suits morning appointments better than after-work ones. Friendly staff are praised in 67 reviews and gentle treatment in 10, while five like the look of the office.

Fact-checked · How we write these

What patients say

How the visit felt

10A gentle touch

Staff and office

67Friendly, welcoming staff
9A clean office
5A modern, attractive office

How we count themes

Who you'll see

Dr. Matthew Hiner, DDS

  • Texas license active, first licensed Aug 2020
  • Dental school: Texas A&M University College of Dentistry, 2020
  • Holds a nitrous oxide (laughing gas) permit (since 2020) and a level 1 sedation permit (most recent 2022)

NPI 1750993275 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What they can help with

  • Veneers & cosmetic

    8 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · 1 page on its website

  • Emergency dentist

    Listed on its business profile · 1 page on its website · Listed category: Emergency dental service

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

How it compares in Houston

One- and two-star reviews
1%of 229 written reviews
A lower share than 77% of Houston practices
Middle Houston practice: 4%
Most common complaints
Long wait past the appointment time2
Rude or unhelpful front desk1
Of its 3 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
59%of written reviews get a reply (3 of 3 one- and two-star)
More replies than 66% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2020its longest-licensed confirmed dentist
Licensed more recently than 92% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

How Reviewers Describe Costs

Seven reviewers describe costs or payments as fair, affordable, or clearly explained, including insurance responsibility.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Third-party lender financing (its website)
  • Takes cash (its website)

Reports of Late Starts

Two bad reviews read since Oct 2023 mention waits past appointment times. One reviewer also alleged that the front desk helped a later-arriving white visitor first; the practice replied that the negative reviews that week did not appear to come from patients of record.

Why they were unhappy

  • Long wait past the appointment time2
    None in the last 12 months
  • Rude or unhelpful front desk1
    None in the last 12 months

How we read these

Urgent Appointments

Its website advertises same-day emergency appointments, and three reviewers say they were fitted in quickly or right away.

Equipment and memberships

Equipment and treatments on its website
Digital Impressions

Your review of Hiner Family Dentistry

No account needed · read by us before it goes up

Write a review

When you can go

Closed
Friday, and weekends

Hours from its listing. Check when you call.

Getting there

8811 Frankway Dr Ste D
Houston, TX 77096, United States
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“At Hiner Family Dentistry, we love being part of the Houston community. Our practice, which is family owned and operated by a husband-and-wife team, continues to maintain a high level of quality and dedication to personalized care. …”

Need another dentist?

See all 451 Houston practices for veneers & cosmetic →

Ready to call?

Call (713) 667-6478 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · hinerfamilydentistry.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods

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