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General dentist · Medical Center Area

Houston Sleep Well

7000 Fannin St #1660, Houston, TX 77030

4.5+ stars in 250+ reviews Opening hours below

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 98% · 1–2 stars: 2% · 232 written reviews

Last 12 months: 69 reviews · 96% 4–5 stars · Replies: 72% of reviews · 1 of 5 one- and two-star

55mention friendly, welcoming staff

10mention knowledgeable staff

6mention explaining everything before doing it

  • Sedation permit (TX board)
  • 1 insurer named

Appliance Problems in Reviews

A reviewer says an uncomfortable device was followed by a lost crown and fractured tooth. Another describes a lab-made appliance problem that remained after a repeat fitting.

How the visit felt

6Explaining everything before doing it
5Listening and answering every question

Staff and office

55Friendly, welcoming staff
10Knowledgeable staff
5An honest dentist

How we count themes

Who you'll see

Dr. Sue Richardson, DDS

  • Texas license active, first licensed Sep 1980
  • Dental school: UTHealth Houston School of Dentistry, 1980
  • Holds a nitrous oxide (laughing gas) permit (since 1991) and a level 1 sedation permit (most recent 2002)

NPI 1962414920 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

A Longer-Licensed Dentist

Texas records show Dr. Sue Richardson was first licensed in 1980, earlier than most Houston dentists we list.

One- and two-star reviews
2%of 232 written reviews
A lower share than 65% of Houston practices
Middle Houston practice: 4%
Replies to reviews
72%of written reviews get a reply (1 of 5 one- and two-star)
More replies than 75% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
1980its longest-licensed confirmed dentist
Licensed longer than 89% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Cancellations and Insurance Follow-Up

Scheduling and follow-up problems appear in two reviews. A cancellation and late arrival led one reviewer to be turned away. After repeated calls over six weeks, a reviewer still lacked answers about insurance and device cost; that review was later updated after the office worked to resolve it.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Cigna (its website, not a network check)
  • Accepts CareCredit (its website)
  • Third-party lender financing (its website)
  • Takes cash (its website)

Records for VA Oral Appliance Care

Its website says Dr. Sue Richardson is an approved VA provider for oral appliance therapy and works with sleep physicians. Her website says a baseline sleep study and signed physician forms are required, and incomplete records can delay care or affect benefits.

What they can help with

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

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When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

7000 Fannin St #1660
Houston, TX 77030
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Houston Sleep Apnea specializes in custom oral appliance therapy, which provides our patients with alternatives to surgical solutions and CPAP machines. With a night of uninterrupted sleep, patients enjoy relief from common sleep apnea symptoms and associated disorders, and go on to enjoy a better quality of life too!”

Need another dentist?

See all 706 Houston practices for sedation & nervous patients →

Sources and dates

Business listing and reviews, Sep 2026 · houstonsleepwell.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods