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General dentist

Ideal Dental Stone Park

15727 Wallisville Rd Ste 170, Houston, TX 77049

4.5+ stars in 500+ reviews Opening hours below

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 86% · 1–2 stars: 13% · 436 written reviews

Last 12 months: 74 reviews · 85% 4–5 stars · Replies: 63% of reviews · 43 of 57 one- and two-star

148mention friendly, welcoming staff

31mention a clean office

14mention knowledgeable staff

  • Sedation permit (TX board)
  • 1 insurer named

In short

Front-desk complaints are recent: 9 of its 26 one- and two-star reviews since October 2023 describe rude or unhelpful reception, and eight of those nine arrived in the past year. Fourteen reviews call the staff knowledgeable about treatment, and five reviews say one good visit left them looking forward to the next.

Fact-checked · How we write these

What patients say

How the visit felt

13Explaining everything before doing it
9A gentle touch
8Putting nervous patients at ease

Staff and office

148Friendly, welcoming staff
31A clean office
14Knowledgeable staff

Getting seen

5Being seen on time

Why patients came

5Coming in with a lost filling or crown

How we count themes

What unhappy patients say

Why they were unhappy

  • Rude or unhelpful front desk9
    8 in the last 12 months
  • Charged more than they were told5
    3 in the last 12 months
  • Disorganized office5
    1 in the last 12 months
  • Hard to get or keep an appointment5
    2 in the last 12 months
  • Pushed to have treatment they doubted5
    1 in the last 12 months
  • Work failed or had to be fixed4
    2 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

A higher share of bad reviews

One- and two-star reviews make up 13% of its reviews with comments, higher than at most Houston practices we list.

One- and two-star reviews
13%of 436 written reviews
A higher share than 84% of Houston practices
Middle Houston practice: 4%
Most common complaints
Rude or unhelpful front desk9
Charged more than they were told5
Disorganized office5
Of its 26 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
63%of written reviews get a reply (43 of 57 one- and two-star)
More replies than 69% of Houston practices
Middle Houston practice: 35%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2023its longest-licensed confirmed dentist
Licensed more recently than 95% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Dr. Arsto’s permits

Dr. Laura Arsto’s Texas license dates to 2023, among the most recent at Houston dentists we list. State records also show permits for nitrous oxide and level 1 sedation; a permit does not mean it is used at every visit.

Dr. Laura Arsto, DDS

  • Texas license active, first licensed Jun 2023
  • Dental school: UTHealth Houston School of Dentistry, 2023
  • Holds a nitrous oxide (laughing gas) permit (since 2025) and a level 1 sedation permit (most recent 2025)

NPI 1508540840 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

A new-guest exam offer

Its website advertises a $39 new-guest exam with full digital X-rays; insurance is not required. It gives the regular price as $289 and says the offer and its value vary by location.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Cigna (its website, not a network check)
  • Accepts CareCredit (its website)

What they can help with

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

  • Braces & Invisalign

    Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Orthodontist

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service

Equipment and memberships

Memberships
Board Certified PeriodontistMember, American Academy of PeriodontologyDiamond Invisalign Provider status

Your review of Ideal Dental Stone Park

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Write a review

When you can go

Saturday
9 am–3 pm
42% of Houston practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

15727 Wallisville Rd Ste 170
Houston, TX 77049
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot

Its business profile

In the practice's words

Its own business description

“Ideal Dental Stone Park provides comprehensive dental care and delivers personalized, comfortable treatment for all ages. Our experienced team provides general dentistry, implants, root canals, crowns, Invisalign®, orthodontics, and emergency care. …”

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Sources and dates

Business listing and reviews, Sep 2026 · myidealdental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry