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General dentist · Sharpstown

Ideal Smiles Family Dentistry

8201 S Gessner Rd E, Houston, TX 77036

4.5+ stars in 250+ reviews Opening hours below
Call (713) 270-9926 Directions Website (idealsmiles.net, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 95% · 1–2 stars: 5% · 197 written reviews

Last 12 months: 35 reviews · 91% 4–5 stars (was 96%) · Replies: 94% of reviews · 7 of 9 one- and two-star

34mention friendly, welcoming staff

17mention Spanish or other languages spoken

9mention a clean office

Read what patients say (4 themes) ↓Write a review
  • Sedation permit (TX board)
  • Medicaid & CHIP (DentaQuest, MCNA)
  • Invisalign

Children's Medicaid and CHIP coverage

Insure Kids Now lists it for children's coverage under DentaQuest (CHIP), DentaQuest (Medicaid), MCNA Dental (CHIP), MCNA Dental (Medicaid), United Healthcare Dental (CHIP) and United Healthcare Dental (Medicaid). Nine reviews describe a clean office, and a few say the staff greet them by name.

Fact-checked · How we write these

Replies to nearly every review

Ideal Smiles replies to 94% of its reviews with comments, among the highest shares for Houston practices we list.

One- and two-star reviews
5%of 197 written reviews
A higher share than 58% of Houston practices
Middle Houston practice: 4%
Most common complaints
Long wait past the appointment time3
Rude or unhelpful front desk2
Of its 6 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
91%in the last 12 months, down from 96%
Share of written reviews giving 4–5 stars
Replies to reviews
94%of written reviews get a reply (7 of 9 one- and two-star)
More replies than 90% of Houston practices
Middle Houston practice: 35%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2003its longest-licensed confirmed dentist
Licensed longer than 52% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Sedation permits

A state permit allows Dr. Chiara Combs to provide nitrous oxide and level 1 sedation. It also allows level 2 sedation, but it does not show what the office offers at every visit.

Dr. Chiara Combs, DDS

  • Texas license active, first licensed Oct 2003
  • Dental school: UTHealth Houston School of Dentistry, 2003
  • Holds a nitrous oxide (laughing gas) permit (since 2004) and sedation permits for levels 1 to 2 (most recent 2012)

NPI 1528114535 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Cost and paying

No prices on its website

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (CHIP, Medicaid) · United Healthcare Dental (CHIP, Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)
  • Sunbit financing (its website)
  • Takes cash and American Express (its website)

What patients say

How the visit felt

5A gentle touch

Staff and office

34Friendly, welcoming staff
9A clean office

Who comes here

17Spanish or other languages spoken

How we count themes

What they can help with

  • Braces & Invisalign

    3 pages on its website · Federal Open Payments records link a confirmed dentist to the treatment's maker

  • Veneers & cosmetic

    Listed on its business profile · 1 page on its website

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile · 1 page on its website

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental and United Healthcare Dental (Texas, updated Jul 2026)

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Same-day emergency care when possible

Its website says the practice tries to see emergency patients the same day when possible and may handle a minor issue, such as a filling, during that visit.

Long visits reported in reviews

Some bad reviews describe waits of 30 minutes or more, or visits lasting two hours or more.

Why they were unhappy

  • Long wait past the appointment time3
    2 in the last 12 months
  • Rude or unhelpful front desk2
    1 in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsLow-Radiation Digital X-Rays

Your review of Ideal Smiles Family Dentistry

No account needed · read by us before it goes up

Write a review

When you can go

Saturday
9 am–2 pm
42% of Houston practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

8201 S Gessner Rd E
Houston, TX 77036
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Welcome to Ideal Smiles Family Dentistry, your trusted family dentist in Southwest Houston. We provide gentle, high-quality dental care for patients of all ages—helping everyone from toddlers to seniors feel comfortable and cared for. Led by Dr. …”

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Ready to call?

Call (713) 270-9926 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · idealsmiles.net, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Houston super neighborhoods

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