Reviewers Describe a Gentle Dentist
Ten reviewers describe themselves as long-standing, loyal patients, and 24 mention gentle treatment. All 84 reviews from the last 12 months are four- or five-star, so the record is both large and current. Hours vary by day, with a 6 pm close on Wednesday and a 7 am start on Friday.
Fact-checked · How we write these
Training Details From Its Website The practice’s website says Dr. Kaushal Vakil has additional certification in implant surgery and prosthetics.
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Dr. Kaushal Vakil, DDS
✓ Texas license active, first licensed Jun 1999✓ Dental school: Baylor College of Dentistry, 1999✓ Training: Additional certification in implant surgery and prosthetics (its website)✓ Holds a nitrous oxide (laughing gas) permit (since 2004)
NPI 1376661884 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website
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Dr. Kevin Otten, DDS
✓ Texas license active, first licensed Jul 2004✓ Dental school: UTHealth Houston School of Dentistry, 2004✓ Holds a nitrous oxide (laughing gas) permit (since 2004)
NPI 1831217306 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website
What patients say
How the visit felt
5 Listening and answering every question
Staff and office
59 Friendly, welcoming staff
Why patients came
10 Being patients for years
How we count themes
What they can help with
Listed category: Dental implants periodontist · 9 pages on its website
10 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist
Listed on its business profile · Listed category: Teeth whitening service · 2 pages on its website
Listed on its business profile · 1 page on its website
Listed category: Dental implants periodontist · 2 pages on its website
Dental implants: how it works Show Veneers & cosmetic: how it works Show Gum treatment: how it works Show
Also listed on its website
Lower Shares of Bad Reviews and Replies Its share of one- and two-star reviews is lower than most Houston practices we list. It replies to reviews less often than most of them.
This practice Middle half of Houston Middle Houston practice
One- and two-star reviews
0% of 277 written reviews
0% 25%
A lower share than 89% of Houston practices
Middle Houston practice: 4%
Most common complaints
Dentist was rude or dismissive 1
Refused care or dismissed from the practice 1
Hard to get or keep an appointment 1
Of its 1 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
0% of written reviews get a reply
0% 98%
Fewer replies than 81% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
1999 its longest-licensed confirmed dentist
1975 2022
Licensed longer than 60% of Houston dentists we list
Middle Houston dentist: first licensed 2004
How we compare
What unhappy patients say
Why they were unhappy
Last 12 months Earlier
Dentist was rude or dismissive 1
None in the last 12 months
Refused care or dismissed from the practice 1
None in the last 12 months
Hard to get or keep an appointment 1
None in the last 12 months
How we read these
Cost and paying
No prices on its website
Ways to pay
Payment plans (its website) Accepts credit cards, debit cards and mobile pay (its business profile) Accepts CareCredit (its website)
Equipment and memberships
Equipment and treatments on its website Digital Impressions Low-Radiation Digital X-Rays
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When you can go
Opens early 7 am, Friday 15% of Houston practices open before 8 am
Open late until 6 pm, Wednesday 34% of Houston practices stay open to 6 pm or later
Weekends Closed
Mon
8 am–5 pm
Tue
8 am–5 pm
Wed
9 am–6 pm
Thu
9 am–4 pm
Fri
7 am–1 pm
Sat
Closed
Sun
Closed
6a 9a 12p 3p 6p 9p
Hours from its listing. Check when you call.
Getting there
15614 FM 529 Houston, TX 77095
Get directions
Wheelchair-accessible entrance, parking and restroom
Its business profile
In the practice's words
Its own business description
“Achieve the brilliant, healthy smile you've always wanted with Northwest General Dentistry! Our family dental clinic in Houston, TX, focuses on the comfort and care of all our patients. …”