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General dentist

Northwest General Dentistry

15614 FM 529, Houston, TX 77095

5 stars in 250+ reviews Opening hours below

Reviews

5 stars in 250+ reviews

4–5 stars: 100% · 1–2 stars: 0% · 277 written reviews

Last 12 months: 84 reviews · 100% 4–5 stars · Replies: 0% of reviews

59mention friendly, welcoming staff

24mention a gentle touch

10mention being patients for years

  • Emergency
  • Implants

Reviewers Describe a Gentle Dentist

Ten reviewers describe themselves as long-standing, loyal patients, and 24 mention gentle treatment. All 84 reviews from the last 12 months are four- or five-star, so the record is both large and current. Hours vary by day, with a 6 pm close on Wednesday and a 7 am start on Friday.

Fact-checked · How we write these

Training Details From Its Website

The practice’s website says Dr. Kaushal Vakil has additional certification in implant surgery and prosthetics.

Dr. Kaushal Vakil, DDS

  • Texas license active, first licensed Jun 1999
  • Dental school: Baylor College of Dentistry, 1999
  • Training: Additional certification in implant surgery and prosthetics (its website)
  • Holds a nitrous oxide (laughing gas) permit (since 2004)

NPI 1376661884 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Kevin Otten, DDS

  • Texas license active, first licensed Jul 2004
  • Dental school: UTHealth Houston School of Dentistry, 2004
  • Holds a nitrous oxide (laughing gas) permit (since 2004)

NPI 1831217306 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What patients say

How the visit felt

24A gentle touch
5Listening and answering every question

Staff and office

59Friendly, welcoming staff
7An honest dentist

Why patients came

10Being patients for years

How we count themes

What they can help with

  • Dental implants

    Listed category: Dental implants periodontist · 9 pages on its website

  • Veneers & cosmetic

    10 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · Listed category: Teeth whitening service · 2 pages on its website

  • Emergency dentist

    Listed on its business profile · 1 page on its website

  • Gum treatment

    Listed category: Dental implants periodontist · 2 pages on its website

Dental implants: how it works ShowA natural molar beside a dental implant: a crown on an abutment, joined to a titanium post set in the jawbone, which bone grows onto over several months.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Gum treatment: how it works ShowThree molars: a healthy gum; gum disease with tartar below the gum line, a pocket and bone loss; and after deep cleaning, the tartar gone and the root smoothed.

Also listed on its website

Lower Shares of Bad Reviews and Replies

Its share of one- and two-star reviews is lower than most Houston practices we list. It replies to reviews less often than most of them.

One- and two-star reviews
0%of 277 written reviews
A lower share than 89% of Houston practices
Middle Houston practice: 4%
Most common complaints
Dentist was rude or dismissive1
Refused care or dismissed from the practice1
Hard to get or keep an appointment1
Of its 1 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
0%of written reviews get a reply
Fewer replies than 81% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
1999its longest-licensed confirmed dentist
Licensed longer than 60% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

What unhappy patients say

Why they were unhappy

  • Dentist was rude or dismissive1
    None in the last 12 months
  • Refused care or dismissed from the practice1
    None in the last 12 months
  • Hard to get or keep an appointment1
    None in the last 12 months

How we read these

Cost and paying

No prices on its website

Ways to pay

  • Payment plans (its website)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Accepts CareCredit (its website)

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsLow-Radiation Digital X-Rays

Your review of Northwest General Dentistry

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Write a review

When you can go

Opens early
7 am, Friday
15% of Houston practices open before 8 am
Open late
until 6 pm, Wednesday
34% of Houston practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

15614 FM 529
Houston, TX 77095
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Achieve the brilliant, healthy smile you've always wanted with Northwest General Dentistry! Our family dental clinic in Houston, TX, focuses on the comfort and care of all our patients. …”

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Sources and dates

Business listing and reviews, Sep 2026 · nwgd.net, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry