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General dentist · Fairbanks / Northwest Crossing

Nova Dental Care

7758 W Tidwell Rd #126, Houston, TX 77040

4.5+ stars in 500+ reviews Opening hours below
Call (936) 256-2360 Directions Website (novadentalcare.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 97% · 1–2 stars: 2% · 591 written reviews

Last 12 months: 27 reviews · 96% 4–5 stars · Replies: 0% of reviews · 1 of 13 one- and two-star

155mention friendly, welcoming staff

59mention Spanish or other languages spoken

27mention a clean office

Read what patients say (8 themes) ↓Write a review
  • Emergency
  • Offers sedation

Reviewers Say Children Enjoy Visits

Children seem to settle in well here: 16 reviews say the practice is good with kids, and 12 reviews describe a child who enjoys or looks forward to going. Appointments run 8 am to 5 pm Monday to Thursday and 8 am to noon on Friday, with no weekend hours.

Fact-checked · How we write these

What patients say

How the visit felt

23A gentle touch
22Explaining everything before doing it
12Children who enjoy going

Staff and office

155Friendly, welcoming staff
27A clean office
9TV or films during treatment

Who comes here

59Spanish or other languages spoken
16Being great with kids

How we count themes

Dr. Jupio and braces

Thirteen reviews connect Dr. Jupio with braces treatment, which may help if orthodontic care is your focus.

Dr. Jennifer Jupio, DDS

  • Texas license active, first licensed Jul 2004
  • Dental school: UTHealth Houston School of Dentistry, 2004
  • Holds a nitrous oxide (laughing gas) permit (since 2007) and a level 1 sedation permit (most recent 2007)

NPI 1245392232 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Kenneth Hsieh, DDS

  • Texas license active, first licensed Jun 2004
  • Dental school: UTHSC Houston Dental Branch, 2004
  • Holds a nitrous oxide (laughing gas) permit (since 2004) and a level 1 sedation permit (most recent 2008)

NPI 1386793453 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What they can help with

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Few replies to bad reviews

The office has responded to very few of its bad reviews, and its reply rate is lower than most Houston practices we list.

One- and two-star reviews
2%of 591 written reviews
A lower share than 65% of Houston practices
Middle Houston practice: 4%
Most common complaints
Charged more than they were told2
Disorganized office2
Rude or unhelpful front desk2
Of its 6 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
0%of written reviews get a reply (1 of 13 one- and two-star)
Fewer replies than 81% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
2004its longest-licensed confirmed dentist
Licensed longer than 50% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Repeat concerns in bad reviews

One- and two-star reviews read since October 2023 raise repeat concerns about bills higher than quoted, office disorganization, and front-desk help that fell short.

Why they were unhappy

  • Charged more than they were told2
    None in the last 12 months
  • Disorganized office2
    None in the last 12 months
  • Rude or unhelpful front desk2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Cost and paying

No prices on its website

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Sunbit financing (its website)
  • Takes cash (its website)

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsLow-Radiation Digital X-Rays

Your review of Nova Dental Care

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Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

7758 W Tidwell Rd #126
Houston, TX 77040
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

Need another dentist?

See all 451 Houston practices for veneers & cosmetic →

Ready to call?

Call (936) 256-2360 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · novadentalcare.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods

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