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General dentist · Memorial

Plum Dental Associates

11757 Katy Fwy Ste 200, Houston, TX 77079

4.5+ stars in 250+ reviews Opening hours below
Call (281) 558-1144 Directions Website (plumdental.net, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 98% · 1–2 stars: 1% · 291 written reviews

Last 12 months: 75 reviews · 99% 4–5 stars · Replies: 35% of reviews · 1 of 4 one- and two-star

80mention friendly, welcoming staff

14mention a gentle touch

10mention gentle, thorough cleanings

Read what patients say (8 themes) ↓Write a review
  • Emergency
  • Offers sedation

In short

Six reviews say patients were seen on time, and a few were squeezed in or called back when a slot opened. It opens at 8 am every weekday and closes by 5 pm, at noon on Fridays. Suzanne Plum has been licensed in Texas since 1993.

Fact-checked · How we write these

What patients say

How the visit felt

14A gentle touch
10Gentle, thorough cleanings
9Explaining everything before doing it

Staff and office

80Friendly, welcoming staff
8A clean office
5Knowledgeable staff

Getting seen

6Being seen on time
5Being fitted in at short notice

How we count themes

Who you'll see

Dr. Ashlon Albert, DDS

  • Texas license active, first licensed Aug 2018
  • Dental school: Louisiana State University, 2017
  • Holds a nitrous oxide (laughing gas) permit (since 2018) and a level 1 sedation permit (most recent 2022)

NPI 1396273017 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Dr. Suzanne Plum, DDS

  • Texas license active, first licensed Jul 1993
  • Dental school: UTHealth Houston School of Dentistry, 1993

NPI 1689783318 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Root canal specialist registration

For root canal care, the national provider registry identifies a specialist, a distinction beyond the practice's general root canal listing.

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Root canal: how it works ShowRoot canal treatment in four steps: inflamed pulp, an opening in the top with the pulp cleaned out, the canals filled and sealed, then a crown on top.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

How it compares in Houston

One- and two-star reviews
1%of 291 written reviews
A lower share than 76% of Houston practices
Middle Houston practice: 4%
Most common complaints
Insurance problems1
Pushed to have treatment they doubted1
Work failed or had to be fixed1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
35%of written reviews get a reply (1 of 4 one- and two-star)
About the same as most Houston practices
Middle Houston practice: 35%
Licensed in Texas since
1993its longest-licensed confirmed dentist
Licensed longer than 73% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

What unhappy patients say

Why they were unhappy

  • Insurance problems1
    1 in the last 12 months
  • Pushed to have treatment they doubted1
    1 in the last 12 months
  • Work failed or had to be fixed1
    1 in the last 12 months

How we read these

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-RaysVELScopeDigital ImpressionsUltrasonic Scaling Instrumentation

Sedation arrangements

The practice's website says it offers controlled sedation and will explain when someone needs to accompany a patient to and from the office.

Coverage estimates and financing

Its website says the office accepts most PPO and indemnity plans and can estimate out-of-pocket costs if patients call with their insurance details. Its website also says LendingPoint financing is available for major work.

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Takes American Express, Discover, Mastercard and Visa (its website)

Your review of Plum Dental Associates

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Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

11757 Katy Fwy Ste 200
Houston, TX 77079
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Plum Dental Associates is a premier dental office in Houston, TX, offering comprehensive family dentistry services. Our experienced team specializes in cosmetic dentistry, dental implants, teeth whitening, and emergency treatment. …”

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Ready to call?

Call (281) 558-1144 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · plumdental.net, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods

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