General dentist · Independence Heights
Smile Squad3800 N Shepherd Dr Ste 3A
3800 N Shepherd Dr Ste 3A, Houston, TX 77018
Reviews
4.5+ stars in 100+ reviews
4–5 stars: 97% · 1–2 stars: 3% · 153 written reviews
Last 12 months: 37 reviews · 92% 4–5 stars (was 98%) · Replies: 6% of reviews · 1 of 5 one- and two-star
55mention friendly, welcoming staff
15mention a clean office
10mention children who enjoy going
- Medicaid & CHIP (DentaQuest, United Healthcare)
Questions in reviews about charges and treatment plans
Some bad reviews describe disputes over charges or treatment plans, including crowns paid for upfront that were not ready and a proposed deep cleaning instead of a basic cleaning.
How the visit felt
Staff and office
How it compares in Houston
- One- and two-star reviews
- 3%of 153 written reviews
- A lower share than 53% of Houston practices
- Middle Houston practice: 4%
- 4–5 star reviews
- 92%in the last 12 months, down from 98%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 6%of written reviews get a reply (1 of 5 one- and two-star)
- Fewer replies than 71% of Houston practices
- Middle Houston practice: 35%
- Open Saturdays
- Yesopen Saturdays
Children’s Medicaid and CHIP plans
For children’s dental care, the Insure Kids Now directory names DentaQuest and United Healthcare Dental among the practice’s CHIP and Medicaid plans.
Medicaid & CHIP (children)
DentaQuest (CHIP, Medicaid) · United Healthcare Dental (CHIP, Medicaid)
Insure Kids Now, Texas, updated Jul 2026
Ways to pay
- Accepts credit cards, debit cards and mobile pay (its business profile)
Care for children with support needs in reviews
Several reviewers describe staff interactions involving autistic children, including one family who says their child received treatment without sedation.
What they can help with
-
Medicaid & low-cost
Listed by Insure Kids Now for DentaQuest and United Healthcare Dental (Texas, updated Jul 2026)
Also listed on its website
-
Braces & Invisalign
Listed category: Orthodontist
-
Dentists for kids
Listed category: Pediatric dentist
-
Emergency dentist
Listed on its business profile
-
Sedation & nervous patients
Listed on its business profile
Your review of Smile Squad
No account needed · read by us before it goes up
When you can go
- Saturday
- 8 am–1 pm
- 42% of Houston practices open on Saturdays
Hours from its listing. Check when you call.
Getting there
3800 N Shepherd Dr Ste 3AHouston, TX 77018 Get directions
- Wheelchair-accessible entrance, parking and restroom
Its business profile
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · smilesquadshepherd.com, Sep 2026 · Insure Kids Now, updated Jul 2026 · City of Houston super neighborhoods