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General dentist

SoftDental

10028 West Rd, Houston, TX 77064

4.5+ stars in 100+ reviews Opening hours below
Call (281) 807-6111 Directions Website (softdental.net, opens in a new tab)

Reviews

4.5+ stars in 100+ reviews

4–5 stars: 98% · 1–2 stars: 2% · 203 written reviews

Last 12 months: 32 reviews · 100% 4–5 stars · Replies: 82% of reviews · 5 of 5 one- and two-star

47mention friendly, welcoming staff

37mention a clean office

11mention an honest dentist

Read what patients say (7 themes) ↓Write a review
  • Emergency
  • Sedation permit (TX board)
  • Implants

SoftDental replies to most reviews

Three reviewers kept coming here after moving away, and 5 describe themselves as long-term, loyal patients. The office is called clean in 37 reviews, and 5 reviews mention modern equipment. Minh Nguyen, D.D.S., has held a Texas license since 1993, and a senior discount is offered.

Fact-checked · How we write these

Reviewers describe trusting treatment recommendations

Eleven reviewers say the dentist does not push work they do not need.

How the visit felt

9A gentle touch
7Gentle, thorough cleanings

Staff and office

47Friendly, welcoming staff
37A clean office
11An honest dentist

Who comes here

6Spanish or other languages spoken

Why patients came

5Being patients for years

How we count themes

Who you'll see

Dr. Minh Nguyen, DDS

  • Texas license active, first licensed Jun 1993
  • Dental school: UTHSC, San Antonio, 1993
  • Holds a nitrous oxide (laughing gas) permit (since 1994) and a level 1 sedation permit (most recent 2002)

NPI 1578567269 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

What they can help with

  • Dental implants

    Listed category: Dental implants provider · 4 pages on its website

  • Veneers & cosmetic

    Listed on its business profile · Listed category: Cosmetic dentist · 120 pages on its website

  • Emergency dentist

    Listed on its business profile · Listed category: Emergency dental service

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile · 1 page on its website

Dental implants: how it works ShowA natural molar beside a dental implant: a crown on an abutment, joined to a titanium post set in the jawbone, which bone grows onto over several months.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Replies to all bad reviews

Replies cover a larger share of reviews than at most Houston practices we list, including all of its one- and two-star reviews.

One- and two-star reviews
2%of 203 written reviews
A lower share than 62% of Houston practices
Middle Houston practice: 4%
Most common complaints
Pushed to have treatment they doubted1
Rough or painful treatment1
Of its 2 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
82%of written reviews get a reply (5 of 5 one- and two-star)
More replies than 82% of Houston practices
Middle Houston practice: 35%
Licensed in Texas since
1993its longest-licensed confirmed dentist
Licensed longer than 73% of Houston dentists we list
Middle Houston dentist: first licensed 2004

How we compare

Urgent visits, including Sundays, appear in reviews

Five reviewers describe urgent help, from same-day care to short-notice appointments. One says the dentist opened the office on a Sunday.

What unhappy patients say

Why they were unhappy

  • Pushed to have treatment they doubted1
    None in the last 12 months
  • Rough or painful treatment1
    None in the last 12 months

How we read these

Separate offers on the website

Its website lists a $135 new-patient visit that includes imaging. On a separate page, it lists a $91 new-patient-special fee credited in full toward a first procedure.

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Senior Discount (its website)

Equipment and memberships

Equipment and treatments on its website
Digital ImpressionsUltrasonic Scaling Instrumentation

Your review of SoftDental

No account needed · read by us before it goes up

Write a review

When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

10028 West Rd
Houston, TX 77064
Get directions
  • Wheelchair-accessible entrance, parking, restroom and seating
  • LGBTQ+ friendly
  • Lactation space
  • Free parking lot
  • On-site parking

Its business profile

Need another dentist?

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Ready to call?

Call (281) 807-6111 Other Houston dentists

Sources and dates

Business listing and reviews, Sep 2026 · softdental.net, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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