Dr. Frank Nguyen, DMD
- Dental school: Lake Erie College of Osteopathic Medicine, 2021
NPI 1740868769 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website
General dentist · Memorial
URBN Dental Implants & Invisalign | CityCentre
803 W Sam Houston Pkwy N #124, Houston, TX 77024
4.5+ stars in 250+ reviews
Opening hours below
Reviews
4.5+ stars in 250+ reviews
4–5 stars: 96% · 1–2 stars: 4% · 275 written reviews
Last 12 months: 70 reviews · 97% 4–5 stars · Replies: 94% of reviews · 0 of 11 one- and two-star
78mention friendly, welcoming staff
27mention explaining everything before doing it
13mention gentle, thorough cleanings
- 5 insurers named
Reviewers describe explanations and treatment concerns
Thirteen reviews describe cleanings as gentle and painless, and seven reviews say each step was explained, down to what it would sound and feel like. Only 4% of reviews are low-rated, but 5 of its 11 one- and two-star reviews since October 2023 describe pressure toward treatment the reviewer doubted. Just one of those five is from the past year.
Fact-checked · How we write these
Billing, insurance, and treatment complaints
Since October 2023, four one- or two-star reviews say bills exceeded what reviewers expected. Insurance problems come up in three reviews from that period. Reports of work that failed or needed repair also appear in three.
Why they were unhappy
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Pushed to have treatment they doubted51 in the last 12 months
-
Charged more than they were told4None in the last 12 months
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Refused care or dismissed from the practice3None in the last 12 months
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Insurance problems3None in the last 12 months
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Work failed or had to be fixed3None in the last 12 months
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Disorganized office2None in the last 12 months
One- and two-star reviews by quarter
1
4
4
1
1
Quarters · the last one partial
What patients say
How the visit felt
27Explaining everything before doing it
13Gentle, thorough cleanings
10A gentle touch
Staff and office
78Friendly, welcoming staff
11A clean office
5A gentle dentist or hygienist, by name
A high reply rate
URBN replies to 94% of its reviews with comments, a higher share than most Houston practices we list.
- One- and two-star reviews
- 4%of 275 written reviews
- A higher share than 53% of Houston practices
- Middle Houston practice: 4%
- Most common complaints
- Pushed to have treatment they doubted5Charged more than they were told4Refused care or dismissed from the practice3
- Of its 11 one- and two-star reviews since Oct 2023 · Read them below
- Replies to reviews
- 94%of written reviews get a reply (0 of 11 one- and two-star)
- More replies than 89% of Houston practices
- Middle Houston practice: 35%
- Open Saturdays
- Yesopen Saturdays
- Licensed in Texas since
- 2024its longest-licensed confirmed dentist
- Licensed more recently than 97% of Houston dentists we list
- Middle Houston dentist: first licensed 2004
Cost and paying
No prices on its website
Ways to pay
- Accepts payment plans (its business profile)
- Accepts credit cards, debit cards and mobile pay (its business profile)
- Names Aetna, Cigna, Delta Dental, MetLife and 1 more (its website, not a network check)
- Accepts CareCredit (its website)
- Third-party lender financing (its website)
Who you'll see
Equipment and memberships
- Equipment and treatments on its website
- Low-Radiation Digital X-RaysDigital Impressions
- Memberships
- Diamond Invisalign Provider status
Long initial appointments
One reviewer says a basic appointment has a two-hour minimum. Others describe initial visits lasting three to four hours.
What they can help with
Also listed on its website
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Dental implants
Named for it · Listed category: Dental implants periodontist · 8 pages on its website
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Braces & Invisalign
Named for it · Listed category: Orthodontist · 5 pages on its website
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Veneers & cosmetic
Listed on its business profile · 13 pages on its website · Listed category: Cosmetic dentist
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Emergency dentist
Listed on its business profile · Listed category: Emergency dental service · 17 pages on its website
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Sedation & nervous patients
Listed on its business profile · 1 page on its website
Your review of URBN Dental Implants & Invisalign | CityCentre
No account needed · read by us before it goes up
When you can go
- Saturday
- 8 am–2 pm
- 42% of Houston practices open on Saturdays
Mon
8 am–5 pm
Tue
8 am–5 pm
Wed
8 am–5 pm
Thu
8 am–5 pm
Fri
8 am–5 pm
Sat
8 am–2 pm
Sun
Closed
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Hours from its listing. Check when you call.
Getting there
803 W Sam Houston Pkwy N #124Houston, TX 77024 Get directions
- Wheelchair-accessible entrance, parking, restroom and seating
- LGBTQ+ friendly
- Free parking lot
- On-site parking
Its business profile
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · urbndental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · City of Houston super neighborhoods