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General dentist · Northwest Side

Bandera Trails Dental

11866 Bandera Rd, Helotes, TX 78023

4+ stars in 50+ reviews Opening hours below
Call (210) 695-1105 Directions Website (banderatrailsdental.com, opens in a new tab)

Reviews

4+ stars in 50+ reviews

4–5 stars: 85% · 1–2 stars: 13% · 52 written reviews

Replies: none

13mention friendly, welcoming staff

5mention a gentle touch

Read what patients say (2 themes) ↓Write a review
  • Sedation permit (TX board)

Dr. Cruz has sedation permits

Dr. Julie Cruz has state permits for nitrous oxide and level 1 sedation. The permits show state authorization, not that either is used at every visit.

Dr. Julie Cruz, DDS

  • Texas license active, first licensed Feb 2007
  • Dental school: Marquette, 2003
  • Holds a nitrous oxide (laughing gas) permit (since 2007) and a level 1 sedation permit (most recent 2011)

NPI 1184604043 · Texas State Board of Dental Examiners, checked Sep 2026 · named on its business listing

Bad reviews and replies differ from local norms

Its one- and two-star share of reviews with comments is higher than most San Antonio practices we list. The office has not replied to any of its one- or two-star reviews, a lower response rate than most of those practices.

One- and two-star reviews
13%of 52 written reviews
A higher share than 88% of San Antonio practices
Middle San Antonio practice: 3%
Replies to reviews
0%of written reviews get a reply (0 of 7 one- and two-star)
Fewer replies than 85% of San Antonio practices
Middle San Antonio practice: 48%
Licensed in Texas since
2007its longest-licensed confirmed dentist
Licensed longer than 52% of San Antonio dentists we list
Middle San Antonio dentist: first licensed 2008

How we compare

What patients say

How the visit felt

5A gentle touch

Staff and office

13Friendly, welcoming staff

How we count themes

Scheduling concerns appear in older reviews

Older patient accounts describe appointment mix-ups and limited rescheduling, including one report of no opening for five months.

What they can help with

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Older reviews mention missed-visit charges

More than one patient reported a missed-appointment charge in older reviews.

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)

Your review of Bandera Trails Dental

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Write a review

When you can go

Open late
until 6 pm, Monday
27% of San Antonio practices stay open to 6 pm or later
Weekends
Closed

Hours from its listing. Check when you call.

Getting there

11866 Bandera Rd
Helotes, TX 78023
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

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Ready to call?

Call (210) 695-1105 Other San Antonio dentists

Sources and dates

Business listing and reviews, Sep 2026 · banderatrailsdental.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry

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