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Pediatric dentist · Far West Side

Imagine Children's Dentistry and Orthodontics at Potranco Rd.

12991 Potranco Rd #110, San Antonio, TX 78253

4.5+ stars in 250+ reviews Opening hours below
Call (210) 529-7995 Directions Website (imaginechildrensdentistry.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 98% · 1–2 stars: 2% · 365 written reviews

Last 12 months: 160 reviews · 98% 4–5 stars · Replies: none

96mention friendly, welcoming staff

27mention children who enjoy going

25mention a clean office

Read what patients say (9 themes) ↓Write a review
  • Sedation permit (TX board)
  • Medicaid & CHIP (DentaQuest, MCNA)
  • Invisalign
  • Kids

Children enjoy visits, reviewers say

Some reviewers say their children enjoy going to the dentist; others mention kid-focused rooms and games.

How the visit felt

27Children who enjoy going
19Explaining everything before doing it
8A gentle touch

Staff and office

96Friendly, welcoming staff
25A clean office
5Kid-themed rooms and games

Who comes here

18Being great with kids
7Spanish or other languages spoken
6Prizes and treats for children

How we count themes

Who you'll see

Dr. Shivam Patel, DDS

  • Texas license active, first licensed Mar 2024
  • Dental school: the University of Texas Health Science Center at San Antonio, 2022
  • Holds a nitrous oxide (laughing gas) permit (since 2024) and sedation permits for levels 1 to 2 (most recent 2024)

NPI 1225784705 · Texas State Board of Dental Examiners, checked Sep 2026 · named on the practice's website

Saturday hours and unanswered criticism

The practice has not replied to any one- or two-star reviews. Saturday appointments are uncommon in San Antonio: 23% of practices with listed hours are open then.

One- and two-star reviews
2%of 365 written reviews
A lower share than 60% of San Antonio practices
Middle San Antonio practice: 3%
Replies to reviews
0%of written reviews get a reply (0 of 8 one- and two-star)
Fewer replies than 85% of San Antonio practices
Middle San Antonio practice: 48%
Open Saturdays
Yesopen Saturdays
Licensed in Texas since
2024its longest-licensed confirmed dentist
Licensed more recently than 92% of San Antonio dentists we list
Middle San Antonio dentist: first licensed 2008

How we compare

Reports of difficult staff interactions

Reports describe upsetting interactions with children or parents, including children feeling uncomfortable and dismissive responses from management.

Cost and paying

No prices on its website

Medicaid & CHIP (children)

DentaQuest (CHIP, Medicaid) · MCNA Dental (Medicaid) · United Healthcare Dental (Medicaid)

Insure Kids Now, Texas, updated Jul 2026

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Aetna, Ameritas, Blue Cross Blue Shield, Cigna and 3 more (its website, not a network check)

A registered children’s dental specialist

Both state board and national provider records identify a registered specialist in dentistry for children at this practice.

  • Braces & Invisalign

    Listed category: Orthodontist · Named for it

  • Dentists for kids

    Registered specialist with the state board · Listed category: Pediatric dentist · Specialist taxonomy in the NPI registry

  • Sedation & nervous patients

    A confirmed dentist holds a Texas board sedation permit · Listed on its business profile

  • Medicaid & low-cost

    Listed by Insure Kids Now for DentaQuest and MCNA Dental and United Healthcare Dental (Texas, updated Jul 2026)

Braces & Invisalign: how it works ShowFront teeth with braces, brackets joined by a wire, beside front teeth in a clear removable aligner tray.
Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Your review of Imagine Children's Dentistry and Orthodontics at Potranco Rd.

No account needed · read by us before it goes up

Write a review

When you can go

Open late
until 6 pm, Tuesday and Thursday
27% of San Antonio practices stay open to 6 pm or later
Saturday
9 am–3 pm
23% of San Antonio practices open on Saturdays
Closed
Monday

How busy it usually is

Quietest: Friday around 2 pm · Busiest: Wednesday around 2 pm

Tuesday Quietest around 12 pm, busiest around 4 pm
Wednesday Quietest around 4 pm, busiest around 2 pm
Thursday Quietest around 1 pm, busiest around 4 pm
Friday Quietest around 2 pm, busiest around 9 am
Saturday Quietest around 1 pm, busiest around 10 am

Hours from its listing; how busy from its listing's usual visit patterns, not appointment availability. Check when you call.

Getting there

12991 Potranco Rd #110
San Antonio, TX 78253
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Imagine Children's Dentistry and Orthodontics at Potranco Rd.”

Need another dentist?

See all 181 San Antonio practices for braces & Invisalign →

Ready to call?

Call (210) 529-7995 Other San Antonio dentists

Sources and dates

Business listing and reviews, Sep 2026 · imaginechildrensdentistry.com, Sep 2026 · Texas State Board of Dental Examiners, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026

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