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General dentist · San Antonio International Airport Vicinity

Monarch Dental & Orthodontics - San Antonio, TX (San Antonio International Airport Vicinity)

8502 Village Dr, San Antonio, TX 78217

4.5+ stars in 250+ reviews Opening hours below

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 85% · 1–2 stars: 13% · 229 written reviews

Last 12 months: 31 reviews · 90% 4–5 stars (was 84%) · Replies: 83% of reviews · 21 of 29 one- and two-star

65mention friendly, welcoming staff

11mention a gentle touch

8mention explaining everything before doing it

  • 3 insurers named

What patients say

How the visit felt

11A gentle touch
8Explaining everything before doing it

Staff and office

65Friendly, welcoming staff

How we count themes

More critical reviews than most

The share of one- and two-star reviews is higher than at most practices in San Antonio in this guide, while the office’s reply rate is about typical for the city.

One- and two-star reviews
13%of 229 written reviews
A higher share than 86% of San Antonio practices
Middle San Antonio practice: 3%
4–5 star reviews
90%in the last 12 months, up from 84%
Share of written reviews giving 4–5 stars
Replies to reviews
83%of written reviews get a reply (21 of 29 one- and two-star)
More replies than 76% of San Antonio practices
Middle San Antonio practice: 48%

How we compare

Billing disputes appear in reviews

Billing complaints include disputed charges, insurance confusion, and problems reviewers say were left unresolved. One person reports an overcharge followed by a refund process.

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts debit cards and mobile pay (its business profile)
  • Names Aetna, Ameritas, MetLife (its website, not a network check)

Reports of delays and treatment pain

Scheduling is a recurring complaint: some people report waits beyond an hour and difficulty reaching or booking the office. Others mention pain during treatment or afterward, including after extractions.

What they can help with

Also listed on its website

Equipment and memberships

Memberships
Board-certified in periodontology

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When you can go

Weekends
Closed

Hours from its listing. Check when you call.

Getting there

8502 Village Dr
San Antonio, TX 78217
Get directions
  • Wheelchair-accessible entrance
  • LGBTQ+ friendly
  • Free parking lot
  • On-site parking

Its business profile

Sources and dates

Business listing and reviews, Sep 2026 · monarchdental.com, Sep 2026