General dentist · Far West Side
Potranco Smiles | Dentist & Orthodontics
12355 Potranco Rd Ste 105, San Antonio, TX 78253
Reviews
4.5+ stars in 1,000+ reviews
4–5 stars: 89% · 1–2 stars: 9% · 1,053 written reviews
Last 12 months: 117 reviews · 84% 4–5 stars (was 90%) · Replies: 79% of reviews · 88 of 100 one- and two-star
367mention friendly, welcoming staff
53mention a clean office
36mention explaining everything before doing it
- Medicaid & CHIP (DentaQuest, MCNA)
What patients say
How the visit felt
Staff and office
Getting seen
Who comes here
How it compares in San Antonio
- One- and two-star reviews
- 9%of 1,053 written reviews
- A higher share than 81% of San Antonio practices
- Middle San Antonio practice: 3%
- 4–5 star reviews
- 84%in the last 12 months, down from 90%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 79%of written reviews get a reply (88 of 100 one- and two-star)
- More replies than 73% of San Antonio practices
- Middle San Antonio practice: 48%
Insurance and cleaning concerns in reviews
Seven one- or two-star reviews describe trouble checking insurance, understanding coverage or resolving bills. Another seven raise concerns about routine cleanings being offered after a deeper cleaning was recommended, including patients who said they wanted to decline.
Medicaid & CHIP (children)
DentaQuest (CHIP, Medicaid) · MCNA Dental (Medicaid) · United Healthcare Dental (CHIP, Medicaid)
Insure Kids Now, Texas, updated Jul 2026
Ways to pay
- Accepts payment plans (its business profile)
- Accepts credit cards, debit cards and mobile pay (its business profile)
Orthodontic scheduling concerns in reviews
Five reviews raise concerns about getting orthodontic appointments, including limited access, cancellations and scheduling errors. Several of those were one- or two-star reviews.
What they can help with
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Medicaid & low-cost
Listed by Insure Kids Now for DentaQuest and MCNA Dental and United Healthcare Dental (Texas, updated Jul 2026)
Also listed on its website
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Braces & Invisalign
Named for it · Federal Open Payments records link a confirmed dentist to the treatment's maker · Listed category: Orthodontist
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Teeth whitening
Listed on its business profile
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Emergency dentist
Listed on its business profile
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Sedation & nervous patients
Listed on its business profile
Your review of Potranco Smiles | Dentist & Orthodontics
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When you can go
- Open late
- until 6 pm, Thursday
- 27% of San Antonio practices stay open to 6 pm or later
- Weekends
- Closed
Hours from its listing. Check when you call.
Getting there
12355 Potranco Rd Ste 105San Antonio, TX 78253 Get directions
- Wheelchair-accessible entrance, parking, restroom and elevator
Its business profile
In the practice's words
Its own business description
“Potranco Smiles dentistry a state-of-the-art dental clinic on Potranco Road in San Antonio TX. At Potranco Smiles, our primary goal is to provide top-notch dental care in a very delicate fashion. …”
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Sources and dates
Business listing and reviews, Sep 2026 · potrancosmiles.com, Sep 2026 · Insure Kids Now, updated Jul 2026