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General dentist · Far West Side

Westover Hills Family Dental

11212 TX-151 #290, San Antonio, TX 78251

4.5+ stars in 500+ reviews Opening hours below

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 94% · 1–2 stars: 6% · 454 written reviews

Last 12 months: 20 reviews · 85% 4–5 stars (was 94%) · Replies: 96% of reviews · 23 of 25 one- and two-star

96mention friendly, welcoming staff

18mention gentle, thorough cleanings

13mention explaining everything before doing it

  • Emergency
  • Offers sedation

Scheduling failures appear in bad reviews

Five reviews report cancellations or scheduling failures, and all are one- or two-star accounts.

How the visit felt

18Gentle, thorough cleanings
13Explaining everything before doing it
11A gentle touch

Staff and office

96Friendly, welcoming staff
11A clean office
8Knowledgeable staff

Who comes here

5Sensitive teeth

How we count themes

What they can help with

  • Teeth whitening

    Listed on its business profile · 2 pages on its website · Listed category: Teeth whitening service

  • Emergency dentist

    Listed on its business profile · 4 pages on its website · Listed category: Emergency dental service

  • Sedation & nervous patients

    Listed on its business profile · 3 pages on its website

Sedation & nervous patients: how it works ShowA scale of four sedation levels from most to least awake: minimal, moderate, deep and general anesthesia.

Also listed on its website

Replies to nearly all bad reviews

The practice responds to nearly all of its one- and two-star reviews, a higher reply rate than is typical in San Antonio.

One- and two-star reviews
6%of 454 written reviews
A higher share than 67% of San Antonio practices
Middle San Antonio practice: 3%
4–5 star reviews
85%in the last 12 months, down from 94%
Share of written reviews giving 4–5 stars
Replies to reviews
96%of written reviews get a reply (23 of 25 one- and two-star)
More replies than 90% of San Antonio practices
Middle San Antonio practice: 48%

How we compare

Urgent visits and child accommodations

Short-notice dental care recurs in 11 accounts, including same-day help for pain. In two other reviews, parents describe a longer visit or headphones and nitrous oxide for children.

Prices and billing concerns

Its group's website gives prices for common treatments and says it accepts assignment of benefits and handles claims. Nine reviewers report billing or coverage disputes, including alleged overbilling and a quoted amount that doubled after treatment.

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)

Equipment and memberships

Equipment and treatments on its website
Ultrasonic Scaling Instrumentation

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When you can go

Open late
until 6 pm, Thursday
27% of San Antonio practices stay open to 6 pm or later
Closed
Monday, and weekends

Hours from its listing. Check when you call.

Getting there

11212 TX-151 #290
San Antonio, TX 78251
Get directions
  • Wheelchair-accessible entrance, parking, restroom and elevator

Its business profile

In the practice's words

Its own business description

“SA Family Dental Care is committed to excellence in both patient care and customer service. At SA Family Dental Care we are dedicated to providing the best dental treatments available and ensuring a positive experience for everyone.”

Need another dentist?

See all 81 San Antonio practices for teeth whitening →

Sources and dates

Business listing and reviews, Sep 2026 · westoverhillsfamilydental.com, Sep 2026