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General dentist · Garfield Ridge

Alta Dental of Midway

5892 S Archer Ave, Chicago, IL 60638

4.5+ stars in 500+ reviews Opening hours below
Call (773) 424-2582 Directions Website (altadentalchicago.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 98% · 1–2 stars: 2% · 572 written reviews

Last 12 months: 286 reviews · 99% 4–5 stars · Replies: 99% of reviews · 7 of 9 one- and two-star

134mention friendly, welcoming staff

47mention Spanish or other languages spoken

41mention a clean office

Read what patients say (9 themes) ↓Write a review
  • Medicaid (Aetna, Blue Cross Blue Shield)

Alta Dental of Midway in Chicago

Wednesday and Thursday evenings run until 7 pm and Saturday from 9 am to 2 pm, so working patients have options. Sixteen reviews say concerns were heard and every question answered, and seven reviews describe fearful patients won over by a kind, gentle manner.

Fact-checked · How we write these

Care in languages besides English

Forty-seven reviewers describe receiving care in a language other than English, though their reviews do not identify which language.

How the visit felt

28Explaining everything before doing it
22A gentle touch
16Listening and answering every question

Staff and office

134Friendly, welcoming staff
41A clean office
6TV or films during treatment

Who comes here

47Spanish or other languages spoken
7Being great with kids

Why patients came

6Getting dentures or partials

How we count themes

Who you'll see

Dr. Jennifer Jan, DMD

  • Illinois license active, first licensed May 2022
  • Dental school: University of Illinois Chicago College of Dentistry (its website)

NPI 1770222309 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Dr. Samuel Romo, DMD

  • Illinois license active, first licensed Jun 2025
  • Dental school: University of Illinois Chicago College of Dentistry (its website)

NPI 1700776580 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Dr. Susej Bandres, DMD

  • Illinois license active, first licensed May 2026
  • Dental school: University of Illinois Chicago College of Dentistry (its website)
  • Training: Three-year specialty training program in Orthodontics, Universidad Maimónides, Buenos Aires (its website)

NPI 1548192040 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Replies to nearly every review

Alta replies to 99% of its reviews with comments, a larger share than most Chicago practices we list.

One- and two-star reviews
2%of 572 written reviews
A lower share than 79% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Hard to get or keep an appointment2
Phones not answered or calls not returned2
Of its 6 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
99%of written reviews get a reply (7 of 9 one- and two-star)
More replies than 95% of Chicago practices
Middle Chicago practice: 33%
Open Saturdays
Yesopen Saturdays
Licensed in Illinois since
2022its longest-licensed confirmed dentist
Licensed more recently than 85% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

Phone and appointment problems

The one- and two-star reviews we read since October 2023 raise phone and appointment problems, but neither shows up in the past-year count.

Why they were unhappy

  • Hard to get or keep an appointment2
    None in the last 12 months
  • Phones not answered or calls not returned2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

Cost and paying

No prices on its website

Medicaid (children)

Aetna (Medicaid) · Blue Cross Blue Shield of Illinois (Medicaid) · CountyCare (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid) · Molina Health Plan (Medicaid)

Insure Kids Now, Illinois, updated Jul 2026

What they can help with

  • Medicaid & low-cost

    Listed by Insure Kids Now for Aetna and Blue Cross Blue Shield of Illinois and CountyCare and Illinois HFS and Meridian Health Plan of Illinois and Molina Health Plan (Illinois, updated Jul 2026) · Its website says it accepts Medicaid / CHIP

Also listed on its website

Your review of Alta Dental of Midway

No account needed · read by us before it goes up

Write a review

When you can go

Open late
until 7 pm, Wednesday and Thursday
57% of Chicago practices stay open to 6 pm or later
Saturday
9 am–2 pm
53% of Chicago practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

5892 S Archer Ave
Chicago, IL 60638
Get directions
  • Wheelchair-accessible entrance, parking and restroom

Its business profile

In the practice's words

Its own business description

“Welcome to Alta Dental. …”

Ready to call?

Call (773) 424-2582 Other Chicago dentists

Sources and dates

Business listing and reviews, Sep 2026 · altadentalchicago.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas

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