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General dentist · Auburn Gresham

Banks Dental Group

8244 S Ashland Ave, Chicago, IL 60620

4.5+ stars in 500+ reviews Opening hours below
Call (773) 651-8700 Directions Website (banksdentalgroup.com, opens in a new tab)

Reviews

4.5+ stars in 500+ reviews

4–5 stars: 89% · 1–2 stars: 9% · 532 written reviews

Last 12 months: 52 reviews · 90% 4–5 stars · Replies: 4% of reviews · 1 of 47 one- and two-star

106mention friendly, welcoming staff

18mention a clean office

10mention a gentle touch

Read what patients say (7 themes) ↓Write a review
  • Medicaid (Aetna, Blue Cross Blue Shield)

Comfort and concerns in patient accounts

Nervous patients describe being calmed in nine reviews, and five reviews describe an extraction or procedure that was quick and easy. Five of its 13 one- and two-star reviews since October 2023 say the dentist was rude or dismissive.

Fact-checked · How we write these

What patients say

How the visit felt

10A gentle touch
9Putting nervous patients at ease
7Explaining everything before doing it

Staff and office

106Friendly, welcoming staff
18A clean office
5An honest dentist

Why patients came

5Coming in with an abscess or swelling

How we count themes

What unhappy patients say

Why they were unhappy

  • Dentist was rude or dismissive5
    1 in the last 12 months
  • Work failed or had to be fixed4
    1 in the last 12 months
  • Long wait past the appointment time2
    1 in the last 12 months
  • Rough or painful treatment2
    None in the last 12 months

One- and two-star reviews by quarter

Quarters · the last one partial

How we read these

How it compares in Chicago

One- and two-star reviews
9%of 532 written reviews
A higher share than 66% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Dentist was rude or dismissive5
Work failed or had to be fixed4
Long wait past the appointment time2
Of its 13 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
4%of written reviews get a reply (1 of 47 one- and two-star)
Fewer replies than 73% of Chicago practices
Middle Chicago practice: 33%
Open Saturdays
Yesopen Saturdays

How we compare

Privacy and mobility considerations

Two reviewers raise privacy concerns, including an open room where other patients could be heard. One reviewer says staff helped their elderly mother with mobility limits during equipment moves and care.

Children's Medicaid and a new-patient special

A government directory includes the practice for children's Medicaid dental care. Its website offers new adult and child patients a $99 exam and cleaning special.

Medicaid (children)

Aetna (Medicaid) · Blue Cross Blue Shield of Illinois (Medicaid) · CountyCare (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid) · Molina Health Plan (Medicaid)

Insure Kids Now, Illinois, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)

What they can help with

  • Medicaid & low-cost

    Listed by Insure Kids Now for Aetna and Blue Cross Blue Shield of Illinois and CountyCare and Illinois HFS and Meridian Health Plan of Illinois and Molina Health Plan (Illinois, updated Jul 2026)

Also listed on its website

Who you'll see

Dr. James Orrington, DMD

NPI 1053433706 · named on the practice's website

Your review of Banks Dental Group

No account needed · read by us before it goes up

Write a review

When you can go

Saturday
7:40 am–12:40 pm
53% of Chicago practices open on Saturdays
Closed
Monday

Hours from its listing. Check when you call.

Getting there

8244 S Ashland Ave
Chicago, IL 60620
Get directions
  • Wheelchair-accessible entrance and restroom

Its business profile

In the practice's words

Its own business description

“General Detist Office”

Ready to call?

Call (773) 651-8700 Other Chicago dentists

Sources and dates

Business listing and reviews, Sep 2026 · banksdentalgroup.com, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas

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