Skip to main content
toothlocal

General dentist · Washington Heights

Roy B. Guster DDS PC - Chicago

9524 S Halsted St, Chicago, IL 60628

4.5+ stars in 250+ reviews Opening hours below
Call (773) 445-1009 Directions Website (rbgdental.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 97% · 1–2 stars: 3% · 143 written reviews

Last 12 months: 46 reviews · 93% 4–5 stars (was 99%) · Replies: 28% of reviews · 1 of 4 one- and two-star

32mention friendly, welcoming staff

7mention a gentle touch

Read what patients say (2 themes) ↓Write a review
  • Emergency
  • Medicaid (Aetna, Blue Cross Blue Shield)
  • 1 insurer named

Saturday Visits and Children’s Coverage in the Government Listing

Saturday opening, 9 am to 5 pm, suits anyone who works weekdays. Friendly staff are mentioned in 32 reviews, and Roy Guster has been licensed in Illinois since 1972. Insure Kids Now lists it for children's coverage under Aetna (Medicaid), Blue Cross Blue Shield of Illinois (Medicaid), CountyCare (Medicaid), Illinois HFS (Medicaid), Meridian Health Plan of Illinois (Medicaid) and Molina Health Plan (Medicaid).

Fact-checked · How we write these

How it compares in Chicago

One- and two-star reviews
3%of 143 written reviews
A lower share than 67% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Dentist was rude or dismissive2
Rude or unhelpful front desk2
Hard to get or keep an appointment1
Of its 3 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
93%in the last 12 months, down from 99%
Share of written reviews giving 4–5 stars
Replies to reviews
28%of written reviews get a reply (1 of 4 one- and two-star)
Fewer replies than 53% of Chicago practices
Middle Chicago practice: 33%
Open Saturdays
Yesopen Saturdays
Licensed in Illinois since
1972its longest-licensed confirmed dentist
Licensed longer than 98% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

Cost and paying

No prices on its website

Medicaid (children)

Aetna (Medicaid) · Blue Cross Blue Shield of Illinois (Medicaid) · CountyCare (Medicaid) · Illinois HFS (Medicaid) · Meridian Health Plan of Illinois (Medicaid) · Molina Health Plan (Medicaid)

Insure Kids Now, Illinois, updated Jul 2026

Ways to pay

  • Payment plans (its website)
  • Accepts credit cards, debit cards and mobile pay (its business profile)
  • Names Assurant (its website, not a network check)
  • Accepts CareCredit (its website)
  • Sunbit financing (its website)

What they can help with

  • Veneers & cosmetic

    Listed on its business profile · 1 page on its website · Listed category: Cosmetic dentist

  • Emergency dentist

    Listed on its business profile · 2 pages on its website · Listed category: Emergency dental service

  • Medicaid & low-cost

    Listed by Insure Kids Now for Aetna and Blue Cross Blue Shield of Illinois and CountyCare and Illinois HFS and Meridian Health Plan of Illinois and Molina Health Plan (Illinois, updated Jul 2026)

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

Concerns About Manner and Front-Desk Help

Some bad reviews read since October 2023 mention the dentist’s manner or front-desk help. Two cite the dentist’s manner, with the same number faulting front-desk help.

Why they were unhappy

  • Dentist was rude or dismissive2
    2 in the last 12 months
  • Rude or unhelpful front desk2
    2 in the last 12 months
  • Hard to get or keep an appointment1
    1 in the last 12 months

How we read these

What patients say

How the visit felt

7A gentle touch

Staff and office

32Friendly, welcoming staff

How we count themes

Who you'll see

Dr. Roy Guster, DDS

  • Illinois license active, first licensed Dec 1972

NPI 1770796195 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

Your review of Roy B. Guster DDS PC - Chicago

No account needed · read by us before it goes up

Write a review

When you can go

Saturday
9 am–5 pm
53% of Chicago practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

9524 S Halsted St
Chicago, IL 60628
Get directions
  • Wheelchair-accessible restroom
  • LGBTQ+ friendly

Its business profile

Need another dentist?

See all 344 Chicago practices for veneers & cosmetic →

Ready to call?

Call (773) 445-1009 Other Chicago dentists

Sources and dates

Business listing and reviews, Sep 2026 · rbgdental.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas

Report a mistake Is this your practice? Update its details