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General dentist · North Center

Confident Smiles

2550 W Addison St a7, Chicago, IL 60618

4.5+ stars in 250+ reviews Opening hours below
Call (773) 345-9461 Directions Website (confidentsmilesil.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 98% · 1–2 stars: 2% · 362 written reviews

Last 12 months: 74 reviews · 97% 4–5 stars · Replies: 45% of reviews · 6 of 8 one- and two-star

81mention friendly, welcoming staff

27mention a clean office

24mention Spanish or other languages spoken

Read what patients say (8 themes) ↓Write a review
  • Emergency
  • Implants

Weekday visits need planning

Six reviews mention no pressure or upsell, and seven come from anxious patients who felt at ease. Six reviewers also came in with a broken, cracked or chipped tooth. It opens at 10 am on weekdays and closes at 1 pm Thursday, so a 9-to-5 schedule takes some planning, though Monday runs until 6:30 pm and Saturday morning is open.

Fact-checked · How we write these

The dentist explains each step

Eighteen reviewers say the dentist explains what they are about to do before doing it.

How the visit felt

18Explaining everything before doing it
7Putting nervous patients at ease
5Explaining each step as it happens

Staff and office

81Friendly, welcoming staff
27A clean office
13An honest dentist

Who comes here

24Spanish or other languages spoken

Why patients came

6Coming in with a broken or chipped tooth

How we count themes

What they can help with

  • Dental implants

    Listed category: Dental implants provider · 7 pages on its website

  • Veneers & cosmetic

    8 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist

  • Emergency dentist

    Listed on its business profile · 2 pages on its website

  • Gum treatment

    Listed category: Dental implants periodontist · 2 pages on its website

Dental implants: how it works ShowA natural molar beside a dental implant: a crown on an abutment, joined to a titanium post set in the jawbone, which bone grows onto over several months.
Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.
Gum treatment: how it works ShowThree molars: a healthy gum; gum disease with tartar below the gum line, a pocket and bone loss; and after deep cleaning, the tartar gone and the root smoothed.

Also listed on its website

How it compares in Chicago

One- and two-star reviews
2%of 362 written reviews
A lower share than 72% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Dentist was rude or dismissive2
Pushed to have treatment they doubted2
Disorganized office1
Of its 4 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
45%of written reviews get a reply (6 of 8 one- and two-star)
More replies than 58% of Chicago practices
Middle Chicago practice: 33%
Open Saturdays
Yesopen Saturdays

How we compare

A one-year service guarantee

Its website backs all services with a one-year guarantee, including dental implant procedures.

Bad reviews mention two concerns

Bad reviews raise concerns about a dismissive manner and pressure around treatment.

Why they were unhappy

  • Dentist was rude or dismissive2
    None in the last 12 months
  • Pushed to have treatment they doubted2
    1 in the last 12 months
  • Disorganized office1
    1 in the last 12 months

How we read these

Cost and paying

No prices on its website

Ways to pay

  • Accepts payment plans (its business profile)
  • Accepts credit cards, debit cards, mobile pay and checks (its business profile)

Equipment and memberships

Equipment and treatments on its website
Soft Tissue Laser

Your review of Confident Smiles

No account needed · read by us before it goes up

Write a review

When you can go

Open late
until 6:30 pm, Monday
57% of Chicago practices stay open to 6 pm or later
Saturday
9 am–1 pm
53% of Chicago practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

2550 W Addison St a7
Chicago, IL 60618
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly

Its business profile

In the practice's words

Its own business description

“Located in Downtown Chicago, Confident Smiles understands that every patient has their unique needs. We pride ourselves in having the patience and experience to determine the most appropriate dental procedures to keep your teeth healthy. …”

Need another dentist?

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Ready to call?

Call (773) 345-9461 Other Chicago dentists

Sources and dates

Business listing and reviews, Sep 2026 · confidentsmilesil.com, Sep 2026 · City of Chicago community areas

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