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General dentist · Irving Park

Midwest Family Dental

2843 W Irving Park Rd, Chicago, IL 60618

4.5+ stars in 250+ reviews Opening hours below
Call (773) 267-8600 Directions Website (midwestfamilydental.com, opens in a new tab)

Reviews

4.5+ stars in 250+ reviews

4–5 stars: 96% · 1–2 stars: 2% · 288 written reviews

Last 12 months: 58 reviews · 95% 4–5 stars · Replies: 100% of reviews · 7 of 7 one- and two-star

93mention friendly, welcoming staff

21mention explaining everything before doing it

14mention a clean office

Read what patients say (7 themes) ↓Write a review
  • Emergency
  • Medicaid (Meridian)

Kids and Saturday Visits

Children get warm notices: six reviews praise how it treats kids, and Saturday-morning hours help around school. Five reviewers set their praise against dentists they had before, and seven say their concerns were heard and every question answered.

Fact-checked · How we write these

What patients say

How the visit felt

21Explaining everything before doing it
14A gentle touch
7Gentle, thorough cleanings

Staff and office

93Friendly, welcoming staff
14A clean office

Who comes here

8Spanish or other languages spoken
6Being great with kids

How we count themes

Replies to Bad Reviews

It replies to every review and to all seven one- or two-star reviews, a notably high share among the Chicago practices we list.

One- and two-star reviews
2%of 288 written reviews
A lower share than 70% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Pushed to have treatment they doubted2
Problems with a child's care1
Dentist was rude or dismissive1
Of its 3 one- and two-star reviews since Oct 2023 · Read them below
Replies to reviews
100%of written reviews get a reply (7 of 7 one- and two-star)
More replies than 97% of Chicago practices
Middle Chicago practice: 33%
Open Saturdays
Yesopen Saturdays
Licensed in Illinois since
2001its longest-licensed confirmed dentist
Licensed longer than 64% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007

How we compare

Dr. Randy Chang's Training

Its website says Dr. Randy Chang is board certified and attended the University of Tennessee Health Science Center.

Dr. Randy Chang, DDS

  • Illinois license active, first licensed Jul 2001
  • Dental school: The University of Tennessee Health Science Center, 2001 (its website)
  • Training: Board certified (its website)

NPI 1013913342 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website

What they can help with

  • Veneers & cosmetic

    Listed on its business profile · 10 pages on its website · Listed category: Cosmetic dentist

  • Teeth whitening

    Listed on its business profile · 2 pages on its website

  • Emergency dentist

    Listed on its business profile · 2 pages on its website · Listed category: Emergency dental service

  • Medicaid & low-cost

    Listed by Insure Kids Now for Meridian Health Plan of Illinois (Illinois, updated Jul 2026) · Its website says it accepts Medicaid / CHIP

Veneers & cosmetic: how it works ShowA front tooth with a veneer, a thin shell on the front surface only, beside a front tooth with a crown covering all of it above the gum.

Also listed on its website

Concerns About Treatment Recommendations

In the bad reviews read since October 2023, some questioned treatment recommendations; another concern involved a child's care.

Why they were unhappy

  • Pushed to have treatment they doubted2
    1 in the last 12 months
  • Problems with a child's care1
    1 in the last 12 months
  • Dentist was rude or dismissive1
    1 in the last 12 months

How we read these

Cost and paying

No prices on its website

Medicaid (children)

Meridian Health Plan of Illinois (Medicaid)

Insure Kids Now, Illinois, updated Jul 2026

Ways to pay

  • Accepts credit cards, debit cards and mobile pay (its business profile)

Insurance Network Confusion

Two reviewers say they were told the practice was in network, then learned it was out of network. Its group's website says it accepts all PPO insurance but does not name plans.

Equipment and memberships

Equipment and treatments on its website
Low-Radiation Digital X-Rays

Your review of Midwest Family Dental

No account needed · read by us before it goes up

Write a review

When you can go

Open late
until 6 pm, Monday to Friday
57% of Chicago practices stay open to 6 pm or later
Saturday
9 am–1 pm
53% of Chicago practices open on Saturdays

Hours from its listing. Check when you call.

Getting there

2843 W Irving Park Rd
Chicago, IL 60618
Get directions
  • Wheelchair-accessible entrance, parking and restroom
  • LGBTQ+ friendly
  • Free parking lot
  • On-site parking

Its business profile

Need another dentist?

See all 344 Chicago practices for veneers & cosmetic →

Ready to call?

Call (773) 267-8600 Other Chicago dentists

Sources and dates

Business listing and reviews, Sep 2026 · midwestfamilydental.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas

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