Dr. Arthur Lian
- Illinois license active, first licensed Jul 2026
NPI 1306752670 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website
General dentist · Uptown
First Dental Center
4108 N Sheridan Rd, Chicago, IL 60613
4.5+ stars in 1,000+ reviews
Opening hours below
Reviews
4.5+ stars in 1,000+ reviews
4–5 stars: 97% · 1–2 stars: 3% · 848 written reviews
Last 12 months: 144 reviews · 92% 4–5 stars (was 98%) · Replies: 68% of reviews · 12 of 25 one- and two-star
278mention friendly, welcoming staff
53mention comfort touches like blankets and headphones
41mention explaining everything before doing it
- Emergency
- Offers sedation
- Medicaid (Meridian)
- Invisalign
Reviewers Describe Comfort and Reassurance
Nine reviews mention small hospitality touches, such as being offered water or cocoa or having a coat taken. Being treated without judgment about years of neglect comes up in five. Ten reviewers recommend it specifically to people who are nervous about the dentist.
Fact-checked · How we write these
What patients say
How the visit felt
53Comfort touches like blankets and headphones
41Explaining everything before doing it
30Gentle, thorough cleanings
Staff and office
278Friendly, welcoming staff
38A clean office
31A modern, attractive office
Getting seen
7Being thorough but quick
6Being fitted in at short notice
Who comes here
12Dental anxiety
7Spanish or other languages spoken
Questions About Recommended Treatment
Among bad reviews since October 2023, five describe pressure to accept treatment the reviewer doubted. Three such comments came in the last 12 months.
Why they were unhappy
-
Pushed to have treatment they doubted53 in the last 12 months
-
Dentist was rude or dismissive31 in the last 12 months
-
Hard to get or keep an appointment32 in the last 12 months
-
Insurance problems31 in the last 12 months
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Work failed or had to be fixed31 in the last 12 months
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Charged more than they were told21 in the last 12 months
One- and two-star reviews by quarter
1
1
1
3
2
5
2
2
2
Quarters · the last one partial
What they can help with
-
Dental implants
Listed category: Dental implants provider · 1 page on its website
-
Braces & Invisalign
Federal Open Payments records link a confirmed dentist to the treatment's maker · 1 page on its website
-
Veneers & cosmetic
2 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist
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Emergency dentist
Listed on its business profile · 1 page on its website
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Sedation & nervous patients
Listed on its business profile · 1 page on its website
-
Medicaid & low-cost
Listed by Insure Kids Now for Meridian Health Plan of Illinois (Illinois, updated Jul 2026)
Dental implants: how it works Show
Braces & Invisalign: how it works Show
Veneers & cosmetic: how it works Show
Sedation & nervous patients: how it works Show
Also listed on its website
-
Teeth whitening
Listed on its business profile
-
Wisdom teeth & oral surgery
1 page on its website
-
Dentists for kids
1 page on its website
-
Crowns and bridges
1 page on its website
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Bonding
1 page on its website
-
TMJ and night guards
1 page on its website
How it compares in Chicago
- One- and two-star reviews
- 3%of 848 written reviews
- A lower share than 66% of Chicago practices
- Middle Chicago practice: 5%
- Most common complaints
- Pushed to have treatment they doubted5Dentist was rude or dismissive3Hard to get or keep an appointment3
- Of its 19 one- and two-star reviews since Oct 2023 · Read them below
- 4–5 star reviews
- 92%in the last 12 months, down from 98%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 68%of written reviews get a reply (12 of 25 one- and two-star)
- More replies than 72% of Chicago practices
- Middle Chicago practice: 33%
- Licensed in Illinois since
- 2019its longest-licensed confirmed dentist
- Licensed more recently than 76% of Chicago dentists we list
- Middle Chicago dentist: first licensed 2007
A Yearly Membership Option
A yearly membership includes two cleanings and 20% off major or other procedures, reviewers say. One reviewer says the fee was $360 a year.
Medicaid (children)
Meridian Health Plan of Illinois (Medicaid)
Insure Kids Now, Illinois, updated Jul 2026
Ways to pay
- Payment plans (its website)
- Accepts credit cards, debit cards, mobile pay and checks (its business profile)
- Accepts CareCredit (its website)
- Cherry financing (its website)
- Takes cash (its website)
Who you'll see
Dr. Frank Feng, DMD
NPI 1326119876 · named on the practice's website
Dr. Winston Feng
NPI 1396232138 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website
Urgent Care Outside Regular Hours
Some reviewers report urgent visits outside regular hours, including weekend calls followed by care the next day and treatment after closing.
Equipment and memberships
- Equipment and treatments on its website
- Digital ImpressionsLow-Radiation Digital X-RaysSoft Tissue Laser
Your review of First Dental Center
No account needed · read by us before it goes up
When you can go
- Closed
- Wednesday, and weekends
Mon
9:30 am–5 pm
Tue
9 am–5 pm
Wed
Closed
Thu
9 am–5 pm
Fri
9 am–5 pm
Sat
Closed
Sun
Closed
6a9a12p3p6p9p
Hours from its listing. Check when you call.
Getting there
4108 N Sheridan RdChicago, IL 60613 Get directions
- Wheelchair-accessible entrance, parking, restroom and seating
- LGBTQ+ friendly
- Lactation space
- Free parking lot
- On-site parking
Its business profile
Need another dentist?
-
Cusp Dental Lakeview
0.8 mi · 4.5+ stars in 100+ reviews
-
Sadri's Family Dental
0.8 mi · 4.5+ stars in 20+ reviews
-
ORA Oral Surgery and Implant Studio
1.1 mi · 4.5+ stars in 1,000+ reviews
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · firstdentalchicago.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · Insure Kids Now, updated Jul 2026 · City of Chicago community areas