Dr. Rita Shah, DDS
- Illinois license active, first licensed Jun 2004
NPI 1891867388 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website
General dentist · Lake View
Modern Smiles3901 N Broadway
3901 N Broadway, Chicago, IL 60613
4.5+ stars in 100+ reviews
Opening hours below
Reviews
4.5+ stars in 100+ reviews
4–5 stars: 92% · 1–2 stars: 8% · 206 written reviews
Last 12 months: 25 reviews · 84% 4–5 stars (was 93%) · Replies: 77% of reviews · 8 of 16 one- and two-star
77mention friendly, welcoming staff
23mention a clean office
18mention a modern, attractive office
- Emergency
- Invisalign
Comfort and Treatment Concerns
Thirteen reviews mention a massage chair or a warm neck pillow, a small comfort for anyone who tenses up in the chair. The low-rated reviews point somewhere else: 6 of its 9 one- and two-star reviews since October 2023 describe being pushed toward treatment they doubted.
Fact-checked · How we write these
Bad reviews cite billing concerns
Four bad reviews since Oct 2023 say the bill was higher than patients had been told.
Why they were unhappy
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Pushed to have treatment they doubted63 in the last 12 months
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Charged more than they were told41 in the last 12 months
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Rude or unhelpful front desk41 in the last 12 months
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Work failed or had to be fixed2None in the last 12 months
One- and two-star reviews by quarter
2
3
1
2
1
Quarters · the last one partial
What patients say
How the visit felt
13Massage chairs or warm neck pillows
10Explaining everything before doing it
Staff and office
77Friendly, welcoming staff
23A clean office
18A modern, attractive office
Dr. Iqbal’s residency training
The practice website says Dr. Siddra Iqbal completed a University of Florida residency focused on a broad scope of dental care and aesthetics.
Dr. Siddra Iqbal, DDS
- Illinois license active, first licensed Jun 2014
- Dental school: University of Michigan (its website)
- Training: Residency at the University of Florida focused on comprehensive and aesthetic dentistry (its website)
NPI 1477718369 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website
How it compares in Chicago
- One- and two-star reviews
- 8%of 206 written reviews
- A higher share than 63% of Chicago practices
- Middle Chicago practice: 5%
- Most common complaints
- Pushed to have treatment they doubted6Charged more than they were told4Rude or unhelpful front desk4
- Of its 9 one- and two-star reviews since Oct 2023 · Read them below
- 4–5 star reviews
- 84%in the last 12 months, down from 93%
- Share of written reviews giving 4–5 stars
- Replies to reviews
- 77%of written reviews get a reply (8 of 16 one- and two-star)
- More replies than 76% of Chicago practices
- Middle Chicago practice: 33%
- Open Saturdays
- Yesopen Saturdays
- Licensed in Illinois since
- 2004its longest-licensed confirmed dentist
- Licensed longer than 56% of Chicago dentists we list
- Middle Chicago dentist: first licensed 2007
What they can help with
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Braces & Invisalign
4 pages on its website · Federal Open Payments records link a confirmed dentist to the treatment's maker
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Veneers & cosmetic
10 pages on its website · Listed on its business profile · Listed category: Cosmetic dentist
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Teeth whitening
Listed on its business profile · Listed category: Teeth whitening service · 5 pages on its website
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Emergency dentist
Listed on its business profile · 3 pages on its website
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Dentures
Listed category: Denture care center · 1 page on its website
Braces & Invisalign: how it works Show
Veneers & cosmetic: how it works Show
Also listed on its website
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Dental implants
4 pages on its website
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Dentists for kids
2 pages on its website
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Root canal
2 pages on its website
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Gum treatment
2 pages on its website
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Sedation & nervous patients
2 pages on its website
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Crowns and bridges
3 pages on its website
Some child visit details
Two reviews mention child-related visits: one describes a daughter’s cleaning, and another says staff let a six-year-old sit quietly during a parent’s extraction.
Insurance and fee discussions
Its group’s website says it accepts most major PPO plans and discusses fees and financial options during a new-patient visit. It asks patients to call about their specific plan.
Ways to pay
- Accepts credit cards, debit cards and mobile pay (its business profile)
Equipment and memberships
- Equipment and treatments on its website
- Digital Impressions
Your review of Modern Smiles
No account needed · read by us before it goes up
When you can go
- Opens early
- 7 am, Friday
- 11% of Chicago practices open before 8 am
- Open late
- until 6 pm, Monday to Wednesday
- 57% of Chicago practices stay open to 6 pm or later
- Saturday
- 8 am–1 pm
- 53% of Chicago practices open on Saturdays
Mon
9 am–6 pm
Tue
8 am–6 pm
Wed
9 am–6 pm
Thu
8 am–3 pm
Fri
7 am–3 pm
Sat
8 am–1 pm
Sun
Closed
6a9a12p3p6p9p
Hours from its listing. Check when you call.
Getting there
3901 N BroadwayChicago, IL 60613 Get directions
- Wheelchair-accessible entrance and restroom
- LGBTQ+ friendly
Its business profile
In the practice's words
Its own business description
“Modern Smiles is general dental practice located in the Lakeview, Chicago. We are proud to be independently owned, women and minority led and pro LBGQT+. Dr Rita Shah, DDS, and Dr Siddra Iqbal, DDS both have over 25 years of combined dental experience. …”
Need another dentist?
-
Dr. Jared Telitsyn
0.2 mi
-
First Dental Center
0.4 mi · 4.5+ stars in 1,000+ reviews
-
Cusp Dental Lakeview
1.0 mi · 4.5+ stars in 100+ reviews
Ready to call?
Sources and dates
Business listing and reviews, Sep 2026 · modernsmileschicago.com, Sep 2026 · Illinois Department of Financial and Professional Regulation, Sep 2026 · NPI registry · City of Chicago community areas