Reviewers report rating and billing concerns
Ratings have dropped: 55% of reviews in the last 12 months are four- or five-star, against 88% before. Unexpected charges are described in 8 of its 15 one- and two-star reviews since October 2023, seven of them from the last 12 months. Seven reviews praise how the office looks.
Fact-checked · How we write these
Appointment changes in recent complaints Recent bad reviews describe trouble getting or keeping appointments, including same-day cancellations and changes at short notice.
Why they were unhappy
Last 12 months Earlier
Charged more than they were told 8
7 in the last 12 months
Insurance problems 4
4 in the last 12 months
Phones not answered or calls not returned 4
3 in the last 12 months
Rude or unhelpful front desk 4
3 in the last 12 months
Dentist was rude or dismissive 3
1 in the last 12 months
Hard to get or keep an appointment 3
3 in the last 12 months
One- and two-star reviews by quarter
Quarters · the last one partial
How we read these
How it compares in Chicago
This practice Middle half of Chicago Middle Chicago practice
One- and two-star reviews
16% of 130 written reviews
0% 31%
A higher share than 83% of Chicago practices
Middle Chicago practice: 5%
Most common complaints
Charged more than they were told 8
Phones not answered or calls not returned 4
Of its 15 one- and two-star reviews since Oct 2023 · Read them below
4–5 star reviews
55% in the last 12 months, down from 88%
Share of written reviews giving 4–5 stars
Replies to reviews
92% of written reviews get a reply (18 of 21 one- and two-star)
0% 99%
More replies than 86% of Chicago practices
Middle Chicago practice: 33%
Licensed in Illinois since
2025 its longest-licensed confirmed dentist
1979 2025
Licensed more recently than 94% of Chicago dentists we list
Middle Chicago dentist: first licensed 2007
How we compare
What patients say
How the visit felt
9 Gentle, thorough cleanings
Staff and office
39 Friendly, welcoming staff
7 A modern, attractive office
How we count themes
What they can help with
5 pages on its website · Listed on its business profile
Listed on its business profile · 2 pages on its website
Listed on its business profile · 1 page on its website
Listed on its business profile · 3 pages on its website
Veneers & cosmetic: how it works Show Sedation & nervous patients: how it works Show
Also listed on its website
8 pages on its website
9 pages on its website
3 pages on its website
1 page on its website
2 pages on its website
2 pages on its website
Who you'll see
MW
Dr. Marissa Wadhwa, DMD
✓ Illinois license active, first licensed Aug 2025✓ Dental school: University of Illinois Chicago College of Dentistry (its website)
NPI 1003794983 · Illinois Department of Financial and Professional Regulation, checked Sep 2026 · named on the practice's website
Cost and paying
No prices on its website
Ways to pay
Payment plans (its website) Accepts credit cards, debit cards and mobile pay (its business profile) Accepts CareCredit (its website) Third-party lender financing (its website)
Reviewers describe sensory accommodations Two reviewers describe step-by-step explanations and attention to sensory needs for autistic patients.
Equipment and memberships
Equipment and treatments on its website Low-Radiation Digital X-Rays
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When you can go
Open late until 6 pm, Thursday 57% of Chicago practices stay open to 6 pm or later
Weekends Closed
Mon
9 am–4 pm
Tue
9 am–4 pm
Wed
9 am–5 pm
Thu
10 am–6 pm
Fri
9 am–3 pm
Sat
Closed
Sun
Closed
6a 9a 12p 3p 6p 9p
Hours from its listing. Check when you call.
Getting there
1977 N Milwaukee Ave Chicago, IL 60647
Get directions
Wheelchair-accessible entrance and restroom LGBTQ+ friendly
Its business profile
In the practice's words
Its own business description
“At Lakeview Smiles, we want to be your first choice when you’re looking for excellent dental care in Chicago, IL. …”